Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.58

4.6 Rating 17,470 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous quality, and a really flexible product that one can add that personal touch to. Papier is my go-to card for all occassions - without ever feeling or looking naff”

Helpful Report

Posted 2 years ago

“Ordered a photo book of photos of Alfie, our beloved French bulldog who sadly passed away. The book is beautifully made and perfect to hold some treasured memories.”

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Posted 2 years ago

“We printed our thank you cards for the wedding with Papier. They sent us a free sample so we were confident to order more. The quality and service is great and we would 100% use Papier again.”

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Posted 2 years ago

“Love the the notebooks! They are very pretty. I would recommend different waterproof packaging. My notebooks were delivered when it was raining and one of the notebooks got wet because the box and packing material are cardboard/paper based.”

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Posted 2 years ago

“Wonderful notebooks, diaries, etc. and customer service. Had an issue with the delivery address and it was immediately resolved. One thing I’d like to see improved is the quality of the pens; the ink doesn’t flow (I’ve tried changing the refills). Otherwise amazing!”

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Posted 2 years ago

“I love Papier! I’m a return buyer and, again, I love you guys. The only thing that bothered me with this planner is how there are holidays taking up most of the space in the calendar squares. I had to white out everything 🤣 Thanks again and I still love you guys!”

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Posted 2 years ago

“Item delivered was a wonderful picture, noticed a spelling mistake (of my doing), contacted the helpdesk who resolved the issue with no fuss and really quickly. I cannot thank Danielle enough for her wonderful support, she is a credit to the company.”

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Posted 2 years ago

Thanks for your lovely review, David - I'll certainly pass this on to Danielle! Papier CS Team

Posted 2 years ago

“Excellent quality and beautifully produced items, and always promptly delivered - even when personalised to order. Reliable delivery when sent direct too.”

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Posted 2 years ago

“I love my new stationery - very elegant and refined while being modern, too. My only wish is that the envelopes matched the stock of the cards… it detracts from such a lovely look otherwise.”

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Posted 2 years ago

“I absolutely love your products. I am ery much a paper person. I love the acts of reading real books and writing. I especially enjoy the flow of cursice handwriting. I find the designs so lovely, and the formats of the various journals just what I need. Thank you so much for being there.”

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Posted 2 years ago

“Took ages to get there. Paid for 1st class and it took over a week!”

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Posted 2 years ago

So sorry to hear this, Simon! We've processed a postage refund to compensate the delay. Papier CS Team

Posted 2 years ago

“Ordered a lovely wedding book after a recommendation from a friend. Loved it so much I ordered two more for our parents. Reasonable price for something so special that’s tailor made”

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Posted 2 years ago

“Always excellent, thank you.”

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Posted 2 years ago

“Lovely designs, people commented on the beautiful floral artwork on our wedding stationary. Delivery was prompt.”

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Posted 2 years ago

“I’m assuming my gift was delivered. I never received notification.”

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Posted 2 years ago

Thanks for your review, Liesl - I've taken a look at your tracking link and can see this order was marked as delivered on 15th May! Do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 2 years ago

“Gorgeous invitations on lovely cream card with great colour quality. Found personalising the invitation slightly fiddly but I'm delighted with the result. Quick dispatch and nicely packed too, thank you!”

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Posted 2 years ago

“Great product and service 👌”

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Posted 2 years ago

“Cannot fault the service and quality of Papier. The wedding stationery we ordered looked amazing and were delivered super fast especially when we had to make last minute changes. I would recommend Papier to anyone having a wedding for all their stationery!”

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Posted 2 years ago

“Bought a customised photo album which was reasonably priced and the quality was absolutely amazing. Made a mistake on the order but Papier were very helpful in organising a new order at no extra expense which I'm truly grateful for. Couldn't have asked for a greater experience and I plan to be reusing my orders again in the near future!”

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Posted 2 years ago

“Love my journal and the quality of it! So cute.”

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Posted 2 years ago

Papier is rated 4.6 based on 17,470 reviews