Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,455 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worth every penny”

Helpful Report

Posted 2 years ago

“So happy with our photobook! Was exactly what we had hoped for and very happy with the quality, will definitely be ordering another one! The online design system was also really easy to use and a great selection of layouts.”

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Posted 2 years ago

“Having to organise a three day event in Italy takes some planning. I am very lucky I came across Papier, the printing of my name place cards & table names have been lovely. I found the Company to be very helpful if I had a query and they respond very quickly to any questions. The ordering of the products is straight forward and easy to personalise. Delivery is also good. I'm looking forward to ordering my menus & table plans with them soon!”

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Posted 2 years ago

“Cards are beautiful but no card I have sent has arrived on time despite paying for first class stamp delivery. Obviously not paying £8 to send a card express, so just opted for a different service now.”

Helpful Report

Posted 2 years ago

Really sorry to hear about the delivery trouble here, Hollie! We've processed a postage refund on this order to compensate the delay. Papier CS Team

Posted 2 years ago

“Such beautiful diaries. I’ve had them myself the last few years and this year am buying each of my daughters teachers and TA’s one as their end of year gifts.”

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Posted 2 years ago

“Quick turnaround, pretty good template to upload to, a tad more expensive than others, but the product was of a good quality and delivery ahead of schedule.”

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Posted 2 years ago

“Lovely quality paper.”

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Posted 2 years ago

“Absolutely amazing products! 10/10 recommend!”

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Posted 2 years ago

“Papier is my go to for beautiful greetings cards!”

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Posted 2 years ago

“I have been ordering birthday photo cards from Papier since my lil one was 1 year old. She is 8 now and am certain that she will cherish the cards with nessages from my wife & Iwhen she grows older. Thanks for such amazing ideas and top notch service Papier! :)”

Helpful Report

Posted 2 years ago

How lovely - thanks so much for your kind review, Vikas! Papier CS Team

Posted 2 years ago

“Shipping and timely manner of product was great. However every page had"add comment or delete" on it. When putting comments it does not delete this and defaults to every page. EXTREMELY frustratring as it was a gift.”

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Posted 2 years ago

“Apart from super fancy, personalised items, the customer service is superb. I cannot express my contentment with Papier. Fav stationery supplier!”

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Posted 2 years ago

“Absolutely beautiful journal. Love it! Superb quality. Really appreciate the free personalisation.”

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Posted 2 years ago

“It’s so cute that it makes me it fun to stay organized!! Love it 💕”

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Posted 2 years ago

“All writing was different size. Barely even able to see any of it. Then some of it was fine. When I look back it all looked the same size.”

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Posted 2 years ago

So sorry to hear this! Please could you pop over some photos showing the issue to support@papier.com so we can look into this for you? Papier CS Team

Posted 2 years ago

“I ordered the notebooks as hostess gifts fo rmy baby shower. Everyone loved them and they came fast / when they said they would.”

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Posted 2 years ago

“Brilliant . Received in good time and exactly as on your site. All ready for uni”

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Posted 2 years ago

“Love the designs and the paper quality … highly recommend”

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Posted 2 years ago

“This is the second Papier journal I have purchased for myself. The quality is outstanding. I purchased the wellness journal and love the guided prompts.”

Helpful Report

Posted 2 years ago

“Papier is my GO TO for journals. The non-spiral spines look so beautiful on my shelf when a journal is filled and I love that I can personalize the cover based on where I’m at in my life. Have been buying journals here for years and will literally never stop.”

Helpful Report

Posted 2 years ago

Papier is rated 4.6 based on 17,455 reviews