Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,455 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased personalized Papier stationary for years and just recently also designed and ordered our wedding invitations from Papier due to the high quality product they offer and ease of maneuvering their website!”

Helpful Report

Posted 2 years ago

“We've ordered from Papier before with no issues, however, we were a bit disappointed with the quality of our thank you cards. The printing seemed very light compared to the image.”

Helpful Report

Posted 2 years ago

So sorry to hear this! Please do pop over photos of the item received to support@papier.com so we can look into this for you! Papier CS Team

Posted 2 years ago

“High quality paper, binding and artistic look to all products.”

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Posted 2 years ago

“Too much paper before the diary actually starts.”

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Posted 2 years ago

Sorry to hear about the disappointment, Beverley - I'll definitely pass your feedback on! Papier CS Team

Posted 2 years ago

“Excellent, love the cards, the colour and the design, and the speedy service”

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Posted 2 years ago

“Laura was fabulous!!! She helped me with the final touches for a special photo book I was putting together for my father's 70th. She went above and beyond and was so patient. She gave positive feedback and was able to provide me with suggestions that helped me get the best outcome for the book. I highly recommend Laura !! Nicole was super helpful and prompt with her answers. She gave great customer service and was very kind.”

Helpful Report

Posted 2 years ago

So happy to hear this, Olivia! I'll certainly pass this on to Laura & Nicole! Papier CS Team

Posted 2 years ago

“My favorite agendas! My only complaint is the monthly calendar is not at the beginning of the weeks of the month pages! I have to create tabs to easily find them.”

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Posted 2 years ago

“Excellent customer service and product”

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Posted 2 years ago

“I am so glad that I discovered Papier, I go through a lot of journals as I have severe depression and anxiety and it helps to write things down and these are the most beautiful journals, notebooks and diaries I have ever seen. The quality is first class and I haven’t bought a notebook or diary from anywhere else since I found Papier.”

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Posted 2 years ago

“Lovely selection of stationery it’s hard not to just buy everything!”

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Posted 2 years ago

“Such a lovely, unique, selection of card designs and super easy to use (even when on holiday when I had forgot to send an important card)”

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Posted 2 years ago

“Very professional, great quality, great price.. top of market”

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Posted 2 years ago

“Thank you for the gorgeous invitations! They exceeded our expectations and added an extra touch of elegance to our wedding.”

Helpful Report

Posted 2 years ago

“The website is difficult to navigate I would have far rather have spoken to a member of staff to help design the invitations . Frustrating experience. However lovely quality once received.”

Helpful Report

Posted 2 years ago

Hi there, we're sorry to hear you had trouble with the website! Do hop on to live chat with one of our team or send us an email to support@papier.com if you have questions about any future orders! Papier Customer Service Team

Posted 2 years ago

“So amazing! It turned out perfect!”

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Posted 2 years ago

“I love papier! the planners are amazingly crafted and great quality. The layout inside is what makes them my staple planner that I couldn't live without.”

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Posted 2 years ago

“My go-to for all stationery and journaling needs!”

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Posted 2 years ago

“Great quality. Fast delivery.”

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Posted 2 years ago

“This is the second time we ordered from this company. We ordered two wellness journals in the past and a recipe journal most recently. We are so pleased with the quality. They are well made journals. The name customization is beautiful. These are keepsakes. I’m recommending this company to everyone I know.”

Helpful Report

Posted 2 years ago

“We used Papier for our wedding stationary and it all looked beautiful! When our first table plan and order of events arrived it was severely scratched and the wedding was a week away. The Papier team got back to me immediately and sent out a new table plan and order of events as soon as they could. They arrived in time and were stunning, thank you for your quick response with this. I would recommend their stationary to everyone!”

Helpful Report

Posted 2 years ago

Papier is rated 4.6 based on 17,455 reviews