Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love your products. I am ery much a paper person. I love the acts of reading real books and writing. I especially enjoy the flow of cursice handwriting. I find the designs so lovely, and the formats of the various journals just what I need. Thank you so much for being there.”

Helpful Report

Posted 1 year ago

“Took ages to get there. Paid for 1st class and it took over a week!”

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Posted 2 years ago

So sorry to hear this, Simon! We've processed a postage refund to compensate the delay. Papier CS Team

Posted 1 year ago

“Ordered a lovely wedding book after a recommendation from a friend. Loved it so much I ordered two more for our parents. Reasonable price for something so special that’s tailor made”

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Posted 2 years ago

“Always excellent, thank you.”

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Posted 2 years ago

“Lovely designs, people commented on the beautiful floral artwork on our wedding stationary. Delivery was prompt.”

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Posted 2 years ago

“I’m assuming my gift was delivered. I never received notification.”

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Posted 2 years ago

Thanks for your review, Liesl - I've taken a look at your tracking link and can see this order was marked as delivered on 15th May! Do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 1 year ago

“Gorgeous invitations on lovely cream card with great colour quality. Found personalising the invitation slightly fiddly but I'm delighted with the result. Quick dispatch and nicely packed too, thank you!”

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Posted 2 years ago

“Great product and service 👌”

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Posted 2 years ago

“Cannot fault the service and quality of Papier. The wedding stationery we ordered looked amazing and were delivered super fast especially when we had to make last minute changes. I would recommend Papier to anyone having a wedding for all their stationery!”

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Posted 2 years ago

“Bought a customised photo album which was reasonably priced and the quality was absolutely amazing. Made a mistake on the order but Papier were very helpful in organising a new order at no extra expense which I'm truly grateful for. Couldn't have asked for a greater experience and I plan to be reusing my orders again in the near future!”

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Posted 2 years ago

“Love my journal and the quality of it! So cute.”

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Posted 2 years ago

“I have always used Papier products but this last experience has made me rethink where I may buy my writing materials from. My order didn’t arrive and after I contacted customer service they couldn’t deliver in time for my wedding. My order was originally made with plenty of time. The best apology was not to be charged for the delivery the second time round. Very disappointed.”

Helpful Report

Posted 2 years ago

So sorry to hear about the delivery trouble here, Alexandra! I can see my colleague Nicole issued a free replacement and a postage cost refund to compensate the delay here. Papier CS Team

Posted 1 year ago

“I use the undated planners and they are fantastic. Everything I need to keep in top of my daily activities and space for things like meal planning too. They come in a great range of designs and I can put my name on the front. The one time there was an issue with delivery the customer service support was excellent. I’ve already shown friends and recommended they give them a try.”

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Posted 2 years ago

“I loved the colors in the invite, customer service was great. 10/10”

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Posted 2 years ago

“The save the date cards came a bit damaged on the edges and the address printing on the envelopes was smudged”

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Posted 2 years ago

Oh no - so sorry to hear this! Please do pop over photos demonstrating the issues to support@papier.com so we can arrange a solution for you. Papier CS Team

Posted 2 years ago

“The journals I bought are high quality and the designs and personalization are beautiful, so I will be returning to the site to purchase more stationary.”

Helpful Report

Posted 2 years ago

“I ordered a personalized book for my last child to write notes about his milestones and have as a special keepsake for him. It was such a lovely book. However when I went to order one for my next child I was really disappointed to see that the company had put their logo right on the front cover. I didn’t know what to do as I didn’t want my baby’s keepsake book to have a company logo on the front cover underneath his name and birthdate. I finally realized if I went into my last order (which didn’t have the logo on the front cover) I should be able to order a new book through there without the logo. My book arrived this morning and it’s beautiful.. however I was so disappointed to see the company’s logo right in the middle of the front cover underneath my son’s name and birthdate. It totally ruins what is supposed to be a special keepsake. A company logo should be on the back cover not on a prominent place on a special book and the logo wasn’t in my proof so shouldn’t be there in the first place.”

Helpful Report

Posted 2 years ago

So sorry for the disappointment here, Jessica! We've taken the step of adding our logo to protect the artwork created by our wonderful designers, but I will definitely pass your feedback on here! Papier CS Team

Posted 2 years ago

“my favorite planner!”

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Posted 2 years ago

“I got my planner and I am in love. There are so many pages that have different purposes and way better than the ones someone can get from a general store.”

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Posted 2 years ago

“I found Papier a few years ago when I was looking for a new planner. I have always had an obsession with stationary and was delighted to find such beautiful artwork and customizable hard cover planners for such an affordable price. I have purchased their guided journals as gifts for family and friends, and a new planner every year. Their mid-year planners were perfect when I decided to make a career change that ran on a fiscal calendar year instead of a school year. Papier is my go-to online stationary shop for all the necessities!”

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Posted 2 years ago

Papier is rated 4.6 based on 17,441 reviews