ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,080 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,080 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Parade Review Delivery was faster than estimated

Visit Website

Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

Write Your review

Tell us how ParadeWorld made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with Parade. Issue with skate shop shipping the deck. Poor job sealing the box. Box arrived half open due to flimsy box and cheap tape used. Also deck color did not match what I ordered. Tried contacting Parade before purchasing but never got a response. Deck was shipped promptly. Not sure if I would use Parade again as I like to communicate directly with sell/shop when I have questions.”

Helpful Report

Posted 3 years ago

Hi Javier, Thanks for taking the time to leave a review. We’re so sorry to hear that you had a less than perfect experience from Parade and we’d really like to fix things for you. Upon checking we could not find any previous messages or communication with us, so could you please drop us an email to customer.services@paradeworld.com and we’ll do our best to help. Kind regards, Maria

Posted 3 years ago

“The board had no protection. By the time I got it the packaging was awful!”

Helpful Report

Posted 3 years ago

“All good with delivery and product, but I asked for my skateboard deck to be gripped and the griptape was included separately. When I brought this to their attention they directed me to a YouTube video on how to apply it. I managed but it wasn't the cleanest job; air bubbles, and the rusty Stanley blade I had to hand wasn't ideal for slicing the excess grip away. So all good apart from that, otherwise it would be 5 stars.”

Helpful Report

Posted 3 years ago

“Mostly good except items that were ordered were later refunded as they were unable to fulfil the order. I suppose the risk when using a third party, however this didn't reduce the inconvenience or frustration at only receiving half a skateboard and then only realising that the items had been cancelled when checking emails.”

Helpful Report

Posted 3 years ago

“Fairly helpful when I had problems with my package being shipped. Did not respond quickly whatsoever and didn't do much to actually help though, mostly just said "let us know" etc.”

Helpful Report

Posted 3 years ago

“was not the same on picture”

Helpful Report

Posted 3 years ago

“Difficult to return. The process was not easy to get to and then I had to pay $22 to mail back. The return window is short too.”

Helpful Report

Posted 3 years ago

“was fine but wish the website had told me the deck was out of stock before i ordered it”

Helpful Report

Posted 3 years ago

“One of the plys of the deck was sticking out”

Helpful Report

Posted 3 years ago

“Purchased a palace board and it came with some scuffs on It.”

Helpful Report

Posted 3 years ago

“i asked for grip tape to be applied and it wasn't. nice board though ;)”

Helpful Report

Posted 3 years ago

“You said you would include a 10% off link for registering, but there was no code provided in the email.”

Helpful Report

Posted 3 years ago

“I couldn’t find an option to view my account and easily track all my orders.”

Helpful Report

Posted 3 years ago

Hi there, thanks so much for the feedback and recommendation. We'd love to provide this feature and it's something we want to introduce later this year. Alongside your great suggestion, we also want our regular customers to benefit from saved details, allowing them to check out faster. Thanks so much for this comment, it means a lot to us. Watch this space! I'll hit you back once the feature arrives. In the meantime, should you ever need to get an updated on any order, you can contact the Customer Services team. Best, Craig

Posted 3 years ago

“First time ordering, pretty quick and a variety of brands. The packager messed up my order and forgot to pack another set of trucks. Parade “says” they’ll ship it out to me, but I’m still waiting for some kind of confirmation and or tracking number.”

Helpful Report

Posted 4 years ago

Hi Joshua, This is Craig @ Parade. Thanks for taking the time to review Parade. I was the one taking care of your order and the mistake of shipping just one set of trucks, and not the two sets like you ordered. I've checked your tracking and I can see that you received the second pair of trucks 7 days after the first set arrived. Within usual circumstances, the extra set of trucks would have arrived much sooner, however, due to COVID-19, the store in question was unable to access their store due to lockdown. Due to this event, we were able to ship from another store in order to reduce your wait time. Apologies again, although the mistake was ours, COVID exacerbated the delays. Thanks so much for shopping with us, and I hope we can welcome you back soon. Best, Craig

Posted 3 years ago

“Great products and relatively fast delivery, the only downfall is in order to get a complete board I had to pay shipping for each individual part. Deck, trucks, wheels, bearings, bolts, griptape. It would be nice to receive the whole order at once.”

Helpful Report

Posted 4 years ago

“Shipped very quickly, right size of wheels, but wrong color from the picture. I received a red color wheel. Really bummed though the color shown in the picture would’ve matched really well with my new board.”

Helpful Report

Posted 4 years ago

Hi Génesis, thank you for the review and terribly sorry to hear this. I've checked and I can see that you ordered a set of white Spitfires that featured a green Big Head logo. As stated, the wheels you received had a red graphic. There can be instances where we cannot guarantee that the intricate graphics of wheels are accurate. This happens when the manufacturer changes the design during the season. Apologies for this. I hope we can welcome you back with a 10% off your next order, please hit us up at customer.services@paradeworld.com should you want to try us out again, and receive this gesture by means of an apology. Best, Craig

Posted 3 years ago

“I kind of found what I was looking for but I paid at least $10 more than anywhere else. Seems lame.”

Helpful Report

Posted 4 years ago

“The grip tape was NOT what I wanted.”

Helpful Report

Posted 4 years ago

“no free returns. no return label set up.”

Helpful Report

Posted 4 years ago

“Thought I ordered 6 pair of socks, received only 3 pair!! Misleading ad”

Helpful Report

Posted 4 years ago

Hello Kathy, Sorry to hear of the confusion with the Vans socks you recently purchased. We can see, how at first glance, it can look like you're receiving 6 pairs of socks, however, the listing (Vans 3-Pack Classic Crew Socks) requires you to choose grey or black as a 3 pack. Regarding the image, we will make some improvements so we don't illustrate six individual socks (3 grey and 3 black) and opt for a more specific image that reflects 3 pairs of black or 3 pairs of grey. Thanks for bringing this to our attention and we'll make these improvements ongoing. Best, Craig

Posted 4 years ago

ParadeWorld is rated 4.7 based on 6,080 reviews