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PC Specialist Reviews

4.8 Rating 5,727 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,727 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Brilliant customer support and build build time, would use the service again
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Posted 1 year ago
All fine, delivered quickly and helped on live chat
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Posted 1 year ago
Kept me updated throughout the building process. I paid for the 3 working day production service and next day delivery. And surprisingly came in the given timeframe, amazing quality and service!
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Posted 1 year ago
I selected what I wanted from a laptop and paid for that and only that. Brilliant because I want a larger ssd in my machine but don't need an expensive gpu which I'd usually have to pay for if I bought a pre built. I really can't complain. I've also sent the 1 of the laptops i bought back for repairs a couple times that went smoothly and cheply as the machine was still under warenty
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Posted 1 year ago
laptop was built and delivered very quickly not very keen on windows 11 thankyou
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Posted 1 year ago
Was able to browse various options and build the right PC for me. Customer Support were great answering my questions, and keeping me updated with every step of the build. Delivered quickly and securely, very happy customer.
PC Specialist 5 star review on 7th June 2024
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Posted 1 year ago
Brilliant set up
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Posted 1 year ago
My new pc is a weapon of mass enjoyment. Love it. Very tidily put together.
PC Specialist 5 star review on 6th June 2024
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Posted 1 year ago
I required a PC that was powerful enough to run all the aspects of my business after my previous one failed prior to launch. I had used PC Specialist to look up specs before but this was the first time purchasing for myself. The company kept me informed every step of the way from recieving the order right down to the day of delivery. The PC is well buillt according to my own needs and specifications and runs like a dream. Any future hardware I will be coming back to PC Specialist.
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Posted 1 year ago
From the assistance and advice given during my first phone call to switching my new machine on at home PC Specialists really are special. Communication during the build was superb, I particularly enjoyed the 360 deg. view which just raised the excitement levels. My machine works perfectly, and well built. Technical support after sales is also excellent... I've had a few sound issues with windows 11 but that's windows 11.
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Posted 1 year ago
My laptop came missing some of the software I had ordered. It took a few attempts but got it sorted in the end. My laptop is fast and quiet it's great. The technical staff were very attentive not often you test the after sale crew. They did a great job well done.
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Posted 1 year ago
PC Specialist kept me up to date the whole way through building the PC to delivery, including showing me a 360 photo of the unit once it was built. The PC came with the OS I mentioned to ensure it was tested correctly, so it was easy as going on the internet and activating my Windows key I already had. The unit is incredibly quiet and amazing in general. So far so great!
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Posted 1 year ago
My PC was sorted out very quickly, ahead of schedule, and performs phenomenally. I was skeptical about getting a PC as it is an expensive purchase, but as I was due for an upgrade I took the leap. I can say I couldn’t be happier with what I got!
PC Specialist 5 star review on 5th June 2024
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Posted 1 year ago
I really liked the service, the delivery was very fast and very carefully packaged and delivered to me, highly recommended 👌⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
The order process is good, there is plenty of choice when getting a custom built computer. The time from order to completion was one week and you can follow the progress on the PC Specialist web-page. A nice touch was a 360 image of the completed build. After build and testing, the computer was dispatched on a next day delivery. The PC itself was well built with excellent cable management. You are sent a box containing the manuals for all components used. Would I recommend PC Specialist : YES! Would I buy from them again : I ALREADY HAVE! (This is the third PC Specialist computer that the family have bought and none of them have disappointed us.)
PC Specialist 5 star review on 5th June 2024 PC Specialist 5 star review on 5th June 2024
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Posted 1 year ago
This PC was everything i wanted, super grateful for how much they communicated to me with everything happening with the build. Thanks!
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Posted 1 year ago
Overall the process was great. There are so many selections in which you can choose from. Once ordered though, it would be nice to get for feedback on the order on what testing has been done, and the status of builds. At the mo, it just says completed, without saying any sort of details. But very close to being 5 stars!!!
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Posted 1 year ago
Timely despatch and delivery though I would like to have a had a delivery time frame. Sensible prices and helpful responses to our query merit full marks. Early days of course but no issues at this point with the set up and operation of the PC.
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Posted 1 year ago
PC built really well, good customer support
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Posted 1 year ago
The easiest custom PC experience I have ever had. The website is so clear and wonderfully helpful, making sure that everything you order will be compatible and taking so much of the anxiety out of the process! It even saved me some money as I had overestimated the power requirements and the builder recommended I choose a smaller power supply. The communication throughout the build process has been stellar, with plenty of updates, pictures, and clear guidance. And to cap it all off, the pricing was very reasonable compared to competitors! They even have a fantastic array of financing arrangements which have been very helpful! I unreservedly recommend them and will be purchasing all my household laptops and PCs from them for the forseeable future.
PC Specialist 5 star review on 3rd June 2024
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Posted 1 year ago
PC Specialist is rated 4.8 based on 5,727 reviews