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PC Specialist Reviews

4.8 Rating 6,099 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
I recently ordered a high-end PC from PC Specialist, and overall, the process was impressive. Their website was excellent—user-friendly, informative, and made it easy to customize my perfect workstation. Once I placed the order, they kept me updated at every stage of the build, even providing a 3D image of the system before dispatch. The workstation was delivered faster than their quoted timeframe of five working days, which was a pleasant surprise. However, I did not purchase the GPU from them as I already owned two A5000 GPUs, and this is where the issues began. The workstation has had persistent problems with GPU installation. Despite multiple attempts at installing and removing GPU drivers, the system fails to recognize the A5000 GPUs. I eventually had to install a GTX 1660 Super just to get the workstation to boot. I reached out to their support team for assistance, but their response was disappointing. They directed me to download a third-party tool, DDU, but the link they provided didn’t work. As someone who isn’t an expert in system setup—one of the reasons I opted for a pre-built workstation—I found this lack of guidance frustrating. Installing a GPU should be a straightforward process, yet it has turned into a nightmare. Currently, I’m forced to run the workstation using the GTX 1660 Super, as it’s the only way to keep the system operational. I truly wanted to give PC Specialist a 5-star review because their website and approach are excellent, and I understand that occasional issues can arise when setting up a complex machine. However, after spending over £1,700 on the workstation, I expected better after-sales support. A more hands-on and effective resolution would have been appreciated to ensure the system functions as intended.
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Posted 1 year ago
Experts in the field, built a custom PC to meet the needs of the business. Set up was easy and apart from some printer issues which need resolving, I've had no problem.
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Posted 1 year ago
Right from the offset the ordering and buying experience was straight forward. The website made it easy to select the various options available. Once the order was placed, regular updates were given as to the status of your order letting you know exactly where you were in the process. The PC was delivered as advised via the courier, well packaged and without any damage. I had an issue with some software I had purchased with regards to drivers ( please note a software issue not a pcspecialist issue ), I phoned the pcspecialist support team and they were delighted to help and resolve the issue. Very professional and courteous staff who went above and beyond. I would have absolutely no issue recommending these guys to anybody. A first class experience. Many thanks Tom
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Posted 1 year ago
I am very pleased with the whole process of purchasing a product from PC Specialist. From the choices I made and the summary received, through the quotation and onwards until the final receipt of the order was a very smooth operation. The technical support required and received to diagnose and solve a problem with a missing Windows file was first class. All in all, a quality product and service has been received for a reasonable cost outlay.
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Posted 1 year ago
Will definitely be buying from here again when i'm ready for another machine. Laptop delivered quicker than expected, and simply process of ordering and spec'ing. Far better than the equivilant from Currys and the likes, and i'd go as far to say, better value for money aswell
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Posted 1 year ago
The ordering process was fantastic, easy and kept me up to date. I did have to ring them once, to check on the status, as it spent about 9 working days marked as "processing your order". The laptop itself is awesome! Quiet and well built.. i always love the finish of the laptop with PC specialist Iv been ordering from them for many years, i even ordered my dad his laptop through them when he needed a new one! They are MUCH BETTER QUALITY than your currys, argos etc. Price is always more compared to other shops... but its worth it, and i dont mind paying more for the quality. Good work
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Posted 1 year ago
When buying, the website builder was easy to use and purchasing was smooth. When it arrived it had excellent build quality and when I had an issue (it was a bad windows update, not specific to my build) I received personal and detailed technical support to diagnose the problem and instructions on how to solve it. Haven’t had an issue since.
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Posted 1 year ago
Ordered a bespoke pc and received it within a week. Any questions I had prior to ordering were answered immediately via online chat. All items were packaged well and set up instructions straight forward. This was the second computer I have bought from them.
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Posted 1 year ago
Raally impressed with the build and the speed - looks lovely and is so quiet
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Posted 1 year ago
Faultless. Ace pc, good website, good advice from the forums, just a total pleasure. I had a really bad experience with another company at the same time. The contrast was unreal. I've also had problems with couriers leaving parcels on my doorstep, even when I'm in. It seems the default now is chuck your stuff on your porch, take a photo and claim they handed it to you. PC Specialist tick the boxes on DPD to force them to get a signature at the door. Seriously good service. I cannot recommend enough.
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Posted 1 year ago
Well package and well priced for some pre built and custom pcs
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Posted 1 year ago
Found the whole process from self build to delivery very good. Technical assistance available if required. Value for money, and quality of the computer is excellent. Used PC Specialist in 2010, and I only decided to replace that old desktop, as I needed a quality laptop of similar specification.
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Posted 1 year ago
Didnt take long to arrive, one arrived everything worked and performed as expected and delivered with a good delivery company
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Posted 1 year ago
Ordered a PC and didn't work properly. PCSpecialist gave me different options to solve the problem fast and easy and at the end everyone was happy
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Posted 1 year ago
As I'm not much of a PC builder myself I've relied on Pre-Builts for a long time, this most recent purchase was my best yet, speedy build time, good quality and my previous interactions with PC specialist support was extremely helpful, I definitely recommend PC Specialist.
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Posted 1 year ago
Excellent product, prompt service and hassle free delivery.
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Posted 1 year ago
I buy all the laptops for our business and PC Specialist are definitely the most cost effective source.
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Posted 1 year ago
From start to finish I was able to see the full costing of my new PC and update things before placing the order. When I ordered the PC I was updated as soon as it was being started and every step of the way. Very fast delivery and the help guides you gave me to make sure everything was right was amazing.
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Posted 1 year ago
I love my new laptop! Was built and delivered fast and works as expected! Very happy with the service from PC Specialist!
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Posted 1 year ago
Very helpful with queries when contacted by phone and email. Delivery excellent as I changed to a time that suited paying only £4.99 extra
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,099 reviews