PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,624 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a mess of my order but perfect fit sorted me they are so easy to deal with”

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Posted 1 year ago

Thank you for the feedback, Valarie :) It is great to hear that the team looked after you well.

Posted 1 year ago

“Arrived quickly. Size recommended was perfect! Great quality.”

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Posted 1 year ago

It is lovely to hear that you are happy with the fit and quality of your new harness, and that it arrived in good time. Thank you for the review, Lee! :)

Posted 1 year ago

“Very helpful and quick at responding”

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Posted 1 year ago

Thank you for your feedback, Helen. It is good to hear that the team looked after you well :)

Posted 1 year ago

“Another training bag not up to the job; it’s coming apart where the belt strap meets the bag and the belt strap doesn’t stay put. Disappointed to say the least”

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Posted 1 year ago

Thank you for your feedback. I’m really sorry to hear that belt strap has come away and doesn't stay in place on your PacoPouch. This is most unusual and not what we would normally expect from our products. We will contact you directly to discuss how we can help with this issue.

Posted 1 year ago

“excellent harness, Watson seems to find it more comforatble than his previous one. Plenty of adjustments can be made.”

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Posted 1 year ago

It is lovely to hear that Watson is more comfortable now in his PerfectFit Harness, Valarie :) Thank you for writing us a lovely review!

Posted 1 year ago

“Very easy to use; and the fit and comfort for my dog is super”

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Posted 1 year ago

Thank you for your feedback, Caroline. It is good to hear that you are finding your new harness easy to use and, most importantly, that your pup is comfortable :)

Posted 1 year ago

“Fantastic customer service. They cannot do enough to help you find the perfect harness for your dog. I had to change a few pieces of the harness and I was helped throughout the whole process. The harness is superb and seems comfortable for my lively cocker spaniel. Excellent product and superb company.”

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Posted 1 year ago

Thank you for the lovely review, Sal :) It is just wonderful to hear that the team looked after you well to ensure the best fit for your lovely Cocker! Wishing you both happy walkies!

Posted 1 year ago

“Wish I’d discovered this brand years ago. The harness is truly a perfect fit. Super comfy for the dog and just fits everywhere unlike any other harness I’ve had. Customer service is amazing as well 😊”

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Posted 1 year ago

Well, we are very glad that you have found us now, Vahri! :) It is great to hear how pleased you are with the fit. Thank you for taking the time to review us.

Posted 1 year ago

“My Romanian rescue is a rather strange shape! Being able to mix and match pieces is a game changer. This order was for replacement pieces as he's grown now the harnesses are once more a perfect fit!”

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Posted 1 year ago

We love that your upgrades have improved the fit of your lovely Romie's harness, Lennie! Thank you for taking the time to write us a review.

Posted 1 year ago

“Great, dog friendly products. Excellent, personalised service.”

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Posted 1 year ago

Dog friendly and customer friendly! :) Thank you for your lovely review, Sarah :)

Posted 1 year ago

“These harnesses really are a perfect fit. I ordered one for each of my 2 dogs and both are just right once adjusted. The option to swap any pieces that were the wrong size is great although I didn't need to. We've tried many other brands but they always seem to be loose somewhere and unable to be adjusted correctly. I would definitely buy these again.”

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Posted 1 year ago

It is great to hear that you are happy with the fit of your two new harnesses, Margaret :) We love to hear when we have been able to help someone find well-fitting harness for their pups when they have struggled int he past!

Posted 1 year ago

“I love these harnesses and my three hairless dogs have them . They are really soft ,strong and they last They also wash well and dry quickly I highly recommend them to everyone looking for a new harness”

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Posted 1 year ago

We love that you love the harness, Michelle! Thank you for recommending us :) We would love to see some pictures of your three dogs in their harnesses!

Posted 1 year ago

“The name says it all, it fits perfectly! So good that you can choose different sizes for the three pieces”

PerfectFit 5 star review on 13th May 2024

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Posted 1 year ago

It is great to hear that you are a fan of the modular deign Susan :) Thank you for taking the time to leave us a review and for sharing the picture of your pup!

Posted 1 year ago

“I've used perfect fit for both my collies and would highly recommend them. I love the fact it comes in 3 sections which can be changed as you pup is growing.”

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Posted 1 year ago

Thank you for recommending us, Lesley! It is much appreciated :) Wishing you and your lovely Collies happy walkies!

Posted 1 year ago

“I was recommended this harness by our dog groomer. So glad I looked into it and ended up buying one. Measured Fred and ordered the harness and lead for him. When it came we tried it on him and adjusted it accordingly. Fits him perfectly, we sent photos of Fred wearing the harness to Perfect Fit to check it was ok which it was. He walks beautifully with this lead and no pulling. Would highly recommend.”

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Posted 1 year ago

Thank you to both you and your groomer for the recommendations, Lisa! It is just great to hear how happy you are with Fred's new harness. Wishing you both happy walkies :)

Posted 1 year ago

“The team went above & beyond to ensure it was indeed a perfect fit!”

PerfectFit 5 star review on 12th May 2024

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Posted 1 year ago

Oh, just look at your lovely two, Alicia! :) Thank you for sharing! It is great to hear that the team looked after you well.

Posted 1 year ago

“Excellent customer service & quick delivery”

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Posted 1 year ago

It is great to hear that the team looked after you well and that you received your harness is good time. Thank you for taking the time to leave us a review.

Posted 1 year ago

“Once you get it adjusted to the right fit, it is more comfortable for the dog than any other harnesses that I have seen or tried myself. The best part is that you don't have to put it on over their head. I was recommendedd to buy a perfect fit, and really pleased I followed that advice.”

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Posted 1 year ago

We are really pleased, too Marion :) We are so pleased to hear that your dog is comfortable in their new harness and happier that it doesn't have to go over their head to put it on!

Posted 1 year ago

“Easy ordering process, quick dispatch, packaged well. Very happy customer”

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Posted 1 year ago

We love that you are a happy customer, Karen :) Thank you for the review!

Posted 1 year ago

“Excellent product, amazing customer service and prompt delivery.”

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Posted 1 year ago

Thank you for your feedback, Jonathan! It is wonderful to hear that your order arrived in good time and that you are pleased with your new harness :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,624 reviews