PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,624 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only needed to order a size up for 1 part of Harry's harness as he's put a bit weight on. Fast delivery and it's a 'perfect fit'. Thank you 😊”

PerfectFit 5 star review on 20th May 2024

Helpful Report

Posted 1 year ago

And thank you, Cary for coming back to us to upgrade Harry's harness. He certainly looks happy in it! :)

Posted 1 year ago

“Wish I had bought one before.Mabel hasn’t managed to wriggle her way out yet! Excellent fit,so soft.”

Helpful Report

Posted 1 year ago

We love that Mabel is secure and comfortable in her new harness, Elizabeth :) Thank you for leaving us your feedback.

Posted 1 year ago

“Very pleased with the new harness for Zippy. Video very helpful and a perfect fit achieved for cocker spaniel with a few adjustments. Thankyou”

Helpful Report

Posted 1 year ago

It's great to hear that you found the videos helpful in choosing and fitting Zippy's harness, Pamela :) Wishing you both happy walkies!

Posted 1 year ago

“Having placed an order based on incorrect assumptions on my part PerfectFit could not have been more helpful and expeditious in ensuring that I had the correct fitting harness for my dog.”

Helpful Report

Posted 1 year ago

It is wonderful to hear that the team were able to sort out your exchange quickly for you, Tim :) Thank you for leaving us your feedback.

Posted 1 year ago

“Had to order a new girth, as existing too tight. Excellent service on phone and quick delivery.”

Helpful Report

Posted 1 year ago

We are glad to hear that the team looked after you well on the phones, Jeremy! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“Advised by trainer to get perfect fit. Excellent service,, quality product. Even when we needed a smaller front part , it was delivered the day after.”

Helpful Report

Posted 1 year ago

Thank you for the lovely review, Pat and to your wonderful trainer for recommending us! Wishing happy walkies!

Posted 1 year ago

“The modular setup is great - means whatever shape your dog is, it’s not a “one size fits all” approach. Easy to adjust, secure and comfortable for our dog too.”

Helpful Report

Posted 1 year ago

It is great to hear that you are a fan of how adaptable the harness is :) Thank you for the 5 stars!

Posted 1 year ago

“So handy being able to replace part of a harness rather than buying a new one each time. Excellent customer service and excellent product”

Helpful Report

Posted 1 year ago

We are glad to hear that you are a fan of the modular design, Gillian. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Excellent harnesses. Excellent service.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review, Julie :) Your two certainly look very smart in their new harnesses!

Posted 1 year ago

“An excellent service and quality product”

Helpful Report

Posted 1 year ago

Thank you for your review, Clinton. It is wonderful to hear that you are happy with your new harness and that the team looked after you well :)

Posted 1 year ago

“Swapped the medium for the small front piece and it now fits brilliantly.”

Helpful Report

Posted 1 year ago

Aw, it is great to hear that the smaller front has done the trick, Sue :) Thank you for the 2 stars!

Posted 1 year ago

“I wanted to see a size guide on the website but couldn't find one and had to get in touch instead. Would be great if you would offer a service to have a phone number stitched into the top of the harness.”

Helpful Report

Posted 1 year ago

Thank you for your review :) We have a sizing calculator on the website where you can enter your dog's details to get a size recommendation but I'm pleased to hear that we were able to help you over the phone instead. Thank you for your useful feedback regarding stitching our phone number on to the harness. We will certainly pass this idea on to the development team :)

Posted 1 year ago

“This is the second perfect fit harness I’ve purchased for my dog, it’s light weight and washes well”

Helpful Report

Posted 1 year ago

Thank you for coming back to us for s second time and thank you for the lovely review :)

Posted 1 year ago

“Perfect. My Houdini husky could wriggle out of most harnesses even similar ones but he’s safe in his Perfect Fit harness.”

Helpful Report

Posted 1 year ago

Aw! We are very happy that your escape artist is Husky is happy and safe in his PerfectFit, Michelle :) Thank you for the review!

Posted 1 year ago

“Excellent service Harness is a Perfect Fit”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We love that you had a good experience with us and that you are happy with your new harness :)

Posted 1 year ago

“Fantastic and helpful. Always responsive when I need something. Brilliant company that I will always use.”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback, Scott. It is great to hear that the team looked after you well.

Posted 1 year ago

“So happy with this harness, lovely and soft also a perfect fit. Will buy again and highly recommend.”

Helpful Report

Posted 1 year ago

We are very happy that you are happy, Cathy :) We look forward to hearing form you again in the future!

Posted 1 year ago

“Easy site to use and the harness fits perfectly and looks very smart. Quick delivery too.”

Helpful Report

Posted 1 year ago

It is great to hear that you found the website easy to use, Rebecca. Thank you for leaving us your lovely feedback :)

Posted 1 year ago

“It’s the best fitting harness for my dog. Because it is sectional, you can interchange parts to make sure you get the “Perfect Fit”. My only slight niggle is with the girth piece. It could do with some extra stitching at the ends to keep the strap from riding up under my dogs shoulders as he is a very active chap.”

Helpful Report

Posted 1 year ago

Thank you for your review, Rodger, it is much appreciated :) We are pleased to hear that you are a fan of the harness's modular design and the fit it has on your lovely, active boy. We think that we can see from the photos that you have room to lengthen the bottom of the front (Y) piece that goes between his front legs. Adjusting this out will move the harness back on his body and away from his front leg. You may need to tighten up the shoulder straps if you do this, too.

Posted 1 year ago

“First class customer service throughout the transaction with amazing support to find the right size. The quality of the harness is excellent and our dog is really comfortable wearing this. I would recommend the product and the company to anyone who is looking for the best for their dog.”

Helpful Report

Posted 1 year ago

Thank you for leaving us such a lovely review :) It is just wonderful to hear that your dog is happy and comfortable in their new harness Happy Walkies!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,624 reviews