PerfectVape Reviews

Name: PerfectVape
Rating: 1.95

2.0 Rating 147 Reviews

22 %

of reviewers recommend PerfectVape

Company Reviews

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Metrics

2.0

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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PerfectVape 1 star review on 5th October 2022

Jen

PerfectVape 1 star review on 30th September 2022

Anonymous

Anonymous // 01/01/2019

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“They took the money for a vape I ordered 3months ago and never received the product.”

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Posted 5 years ago

“Ordered a lot of different items from them and got exactly what I ordered in 2 business days. Thank you! I”

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Posted 5 years ago

“I love them!”

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Posted 5 years ago

“I first thought this site was a scam because of how low the prices were. Then i saw the yocan evolve plus for $17 so I had to try it. I ordered it and it was here in 3days In prefect condition! I’m very happy with this site. I also received a up to date tracking number that was very useful, since you have to sign for your package.”

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Posted 5 years ago

“I’ve been shopping with Perect Vape for several months now and have time say the company and products are awesome Love their prices & service”

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Posted 5 years ago

“Should have listened to the other reviews. Purchased a mod from them, 2 weeks later they canceled my order and said it would take up to 10 days to be refunded. Do not buy from these guys”

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Posted 5 years ago

“I should have listened to the prior reviews. Ordered a vape mod from them. Two weeks later they canceled my order and said it could be up to 10 days before I get refunded. Do not buy from these guys.”

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Posted 5 years ago

“PerfectVape processed my order immediately, and I received it within 3 days - June 25, 2020. Everything went perfectly. I'm very happy with item received and their service. I wanted to post this; I know that Perfect Vape had been struggling because of covid19 virus and being able to fill orders & keep up. My experience was great. JMJ”

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Posted 5 years ago

“I was good with them a couple orders but then one came missing half the order and they will not acknowledge it in any way. It seems they could care less. Cant even take the time to send anymore than an automated response saying they got your inquiry. I have received a few defective items but with volume that should be expected in todays market. ( not that it is right but it is expected) but they are not the company that will make it right.”

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Posted 5 years ago

“Ordered 3 packs of coils and received none of them. How do you miss a third of the order?”

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Posted 5 years ago

“I ordered and paid extra and it was here in 1 week. Let me remind you guys that orders all over the world are way behind because of the Corona virus. I order from other shops on line and I'm still waiting on things. I know it's hard but just be patient.”

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Posted 5 years ago

“I placed an order the beginning of May it's supposed to to three day shipping. I got them after 10 days and what's worse it was the wrong item not what I ordered. I replied to them several times finally got an email back asking me if I have a printer to print a return shipping label and that was a week ago. They don't answer their phone they don't answer their email, this is worst experience I've ever had buying on the internet bar none. I've about decided this is a lost cause and I suppose I'm going to have to contact the authorities. Since they ship them over state lines maybe this is a federal offense? I sure hope so, they give everybody else a bad name...”

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Posted 5 years ago

“I’ve placed orders with them 3xs. I always get what I ordered but it takes them 3-9 days to even ship it!!! So don’t order from them if it’s something you need. Very frustrating!!!!!!!”

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Posted 5 years ago

“Wow I ordered 5 items 3 were right didnt recieve 2 they replaced the 2 box mods with a cheap vape pen.sent several e mails no response. Called left many messages no reply.very poor customer service I wouldnt recommend them for anything.”

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Posted 5 years ago

“I placed an order over a week and a half ago I've been trying to get in contact with them but no one responds. 3 emails and five phone calls later still nothing. I got charged for my order which was over $100. I've already heard from them six times and out of the six times is screwed up five ..garbage company”

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Posted 5 years ago

“My order has been pending for 2 weeks now. Tried emailing them twice and still nothing. I'll probably initiate charback with my credit card. Scam!”

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Posted 5 years ago

“Placed an order for coils on 4/11/2020. I emailed them on 4/16 after no progress and they they take 1-5 business days to complete order fulfillment. So on Friday 4/17 I emailed again and was told I can expect to see an update by the day end. However nothing happened again. So I called in and someone told me that they are "going to work on Sunday and ship my order on Sunday". As expected nothing happened, I emailed and called them on Monday 4/20 after I see my order status change to "pending" and the lady now said my item is now OUT OF STOCK and without apologizing offered store credit or a full refund to my card. I wish I had come here before even giving them a cent and seen all the horrible reviews they have. If anyone is here before they buy, please, unless you want to waste time/money, do not bother with this company. Take your business somwehere else. Perfect Vape more like Perfect Scam”

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Posted 5 years ago

“I placed an order for zeus coils. They took my credit card info and then notified me they are out of stock. Why couldn't they have told me that before taking my card info? If this is a scam now they have my visa numbers! Do not go near these guys!”

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Posted 5 years ago

“Charged my card for 2 items. Only sent one. Gave me a store credit instead of asking if I wanted a different color. So i had to reorder and paid for three day delivery. To find out they didnt even fill the order for for days. I called and was very polite and asked if they could help me with the second shipping cost. The were quick to say no. Customer service was very rude. Buyers beware. Shop here as a last resort.”

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Posted 5 years ago

“Just like all the other reviews on here, i ordered 4 items at 58 and some change, i recieved 2 of 4 items and have tried contacting many times. No response or the rest of my order. This "vape shop" is a gimick. Paid 60$ for 20$ worth of juice. Don't use this terrible service.”

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Posted 5 years ago

PerfectVape is rated 2.0 based on 147 reviews