Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,028 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 5th November 2025

801

Anonymous

Anonymous // 01/01/2019

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English

“Highly recommend! I purchased 9 items for my daughter's upcoming 21st & the service from ordering right through to delivery was exceptional. The products are of high quality & beautiful. Will definitely order again. Trust me, you won't be disappointed. Thank you making my girls birthday more memorable 🙌”

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Posted 4 months ago

Thank you so much for your wonderful review, Lorraine! We're thrilled to hear that you were pleased with our service and the quality of our products. Making special occasions memorable is what we strive for, and we're delighted to have played a part in your daughter's 21st birthday celebration!

Posted 4 months ago

“This gift is simply beautiful ❤️”

Personalised Favours 5 star review on 24th June 2025

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Posted 4 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 4 months ago

“Very happy with my item and received delivery updates”

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Posted 4 months ago

Thank you so much for your lovely review, Tamika! We're thrilled to hear that you're very happy with your item and appreciate the delivery updates. Your satisfaction is our top priority, and we’re grateful for your support!

Posted 4 months ago

“Very nicely presented. The gift was very well received.”

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Posted 4 months ago

Thank you so much for your 5-star review, Rob! It's fantastic to hear that the gift was well received and nicely presented. Your support means the world to us, and we look forward to serving you again soon!

Posted 4 months ago

“My Dad was thrilled with the engraved whiskey set. Thank you very much. Amazing service.”

Personalised Favours 5 star review on 19th June 2025

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Posted 4 months ago

Thank you so much for your lovely review, Amanda! We're pleased to know that your Dad loved the engraved whiskey set. Your kind words mean a lot to us, and we're here to help whenever you need. 😊

Posted 4 months ago

“Beautiful gift but the process could be improved. It was a gift but the recipient didn't know who it was from & had to email you for details. I, the purcaser, kept getting emails re the despatch status, but addressed to the recipient.”

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Posted 4 months ago

Thank you for your valuable feedback, Bernadette! We're delighted that you found the gift beautiful. We apologise for the confusion regarding the sender details and the email notifications. Your comments are important to us, and we will certainly work on improving the process.

Posted 4 months ago

“Personalised Favours we're amazing to deal with. Very easy to order online - I loved being able to see the engraving online before I placed the order. Delivery was fast & the gift was beauitfully wrapped.”

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Posted 4 months ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊 x

Posted 4 months ago

“Absolutely love this company .. they never fail to impress with the amazing products and service .. these glasses are absolutely perfect for an upcoming wedding”

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Posted 4 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime!

Posted 4 months ago

“An absolutely beautiful and special gift. Great value for money for this unique present. Fabulous service and great delivery time. Highly recommend”

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Posted 4 months ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work. 😊

Posted 4 months ago

“The team at Personalised Favours were so efficient and went above and beyond to get my order to me as soon as possible. My grandfather passed away just over a week before my wedding, so I was really pressed for time, but they made it and delivered it before it was supposed to arrive (even with priority and rush order). Thank you for giving me the chance to have a piece of Pa with me on my special day. ❤️”

Personalised Favours 5 star review on 8th June 2025

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Posted 4 months ago

Hi Eleanor, thank you for sharing your touching experience with us and for the 5-star review. We're truly honoured to have played a part in ensuring you had a special piece of your grandfather with you on your wedding day. Your heartfelt words mean the world to us, and we're glad we could support you during such an important time. ❤️

Posted 4 months ago

“Absolutely perfect 👌 great customer service and arrived perfectly on time”

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Posted 5 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products and happy with the services you received from our team. 😊

Posted 4 months ago

“Extremely timely service & the product is exactly what I’d hoped for. I would definitely use this business again.”

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Posted 5 months ago

Hi Catherine, thank you so much for your kind words and the 5-star review! We’re delighted to hear that our timely service and your product met your expectations. We can’t wait to assist you again in the future! 😊

Posted 4 months ago

“I purchased this chalk board for my neighbours and they love it. 🤗”

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Posted 1 year ago

Thank you so much for your lovely review, Amy! We’re thrilled to hear that your neighbours love the chalkboard. What a thoughtful gift. 🤗 We really appreciate you sharing your experience and hope to assist you again soon!

Posted 4 months ago

“You guys are awesome”

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Posted 1 year ago

“Great service, easy to order, buy online & delivery”

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Posted 2 years ago

Hello Dallas, You have made our day with such wonderful feedback.We are so happy you have loved your experience shopping with Personalised Favours.

Posted 2 years ago

“This was my first purchase I made with Personalised Favours. I was more than happy with the final products. The slate cheese platter and wooden spoons were perfect. I will definitely be purchasing from you again.”

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Posted 2 years ago

Hi Natasha, Thank you for taking the time to share your positive experience with Personalised Favours! We're thrilled to hear that you were happy with the final products, especially the slate cheese platter and wooden spoons. Your satisfaction is our top priority, and we appreciate your trust in us as a first-time customer. We look forward to the opportunity to work with you again and provide you with more high-quality personalised products in the future!

Posted 2 years ago

“Loved my personalised gift, it came promptly and was exactly as I ordered!!”

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Posted 2 years ago

Hi Alescia, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you loved your personalised gift and that it arrived promptly. Our team takes great pride in ensuring that our products are of the highest quality and delivered on time, so we're delighted to hear that we met your expectations. It's always wonderful to hear that our customers are happy with their orders, and we appreciate your support. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing Personalised Favours!

Posted 2 years ago

“Clear communication and always on hand to answer questions”

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Posted 2 years ago

Hi Kris, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 2 years ago

“I ordered something Monday for a birthday on the Friday. I saw that it would arrive the next week and I didn't mind because I thought it was pushing it to get by the Friday. Anyway to my delight it arrived on Thursday! Thanks for the great service”

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Posted 2 years ago

Hi Sharon, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that your order arrived earlier than expected and that you were pleased with our service. Our team understands the importance of timely deliveries, especially when it comes to special occasions like birthdays, so we're thrilled to know that we met your expectations in this regard. We appreciate your support and hope to have the opportunity to serve you again in the future. Thank you for choosing Personalised Favours!

Posted 2 years ago

“Very fast, very happy with purchase”

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Posted 2 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

Personalised Favours is rated 4.9 based on 3,028 reviews