Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,254 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 23rd December 2025

Fatima

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

Cecilie

Matthew

812

Anonymous

Anonymous // 01/01/2019

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English

“Perfect gift for that someone who has everything. This was so easy to order and quick to receive. Love it thank you.”

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Posted 3 months ago

Thank you so much for your review, Katharina! We’re pleased to hear that our gift was perfect for that special someone. Your kind words truly mean a lot to us!

Posted 3 months ago

“Perfect gift for my Dad for Father's Day, great quality and well packed for shipping”

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Posted 3 months ago

Thank you so much for your kind words, Renee! We're so glad to hear that you are happy with your order. We really appreciate your support and hope to help you find the perfect gift again soon!

Posted 3 months ago

“My jar unfortunately arrived in pieces and was given a full refund.”

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Posted 3 months ago

Hi Brenda, We’re so sorry your jar arrived damaged — that’s definitely not the experience we want for our customers. Unfortunately, this can occasionally happen during transit dispite our best efforts. We’re glad we could resolve it quickly with a full replacement. Thank you for your patience and understanding. We truly appreciate your continued support. — Team PF

Posted 1 month ago

“Communication was very good Product was excellent From order to delivery very timely, nz web address but came from oz Highly recommend, Did a small custom design and that turned out mint! And there was freedom to back and forth to get design just right”

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Posted 3 months ago

Thank you so much for your review, Glen! We’re happy to hear that our communication and product quality met your expectations. It’s always great to know that custom designs turn out just right, and we love working with our customers to achieve that perfect result. Your recommendation means a lot to us!

Posted 3 months ago

“Upon receiving my daughters 18th Wine glass. It was impressive Beautiful detailed engraving Very classy Would highly recommend to get Delivery was fast. A beautiful keep sake for anyone's 18th ,great with a bottle of wine and a picnic basket full of goodies. Wine glass added the touch”

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Posted 3 months ago

Thank you so much for your lovely feedback, Tanya! We’re so glad to hear the 18th wine glass was a special keepsake for your daughter’s milestone and that you were impressed with the engraving and quality. It makes us so happy knowing it added that extra touch to her celebration. We truly appreciate your recommendation and kind words. It means a lot to our team. 💛

Posted 3 months ago

“Excellent product quality and fantastic speedy service. I've been ordering for years and just love everyt item received.”

Personalised Favours 5 star review on 31st August 2025

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Posted 3 months ago

Wow! Thanks, Tanya. We truly value your review and are so glad you love our product and the service received from our team at Personalised Favours

Posted 3 months ago

“First time buying and the item qualities kind of bad”

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Posted 3 months ago

Hi Adrian, Thank you for your order and for taking the time to leave your feedback. I’m really sorry to hear that the product didn’t meet your expectations. This isn’t the experience we want for our customers, especially first-time buyers. We take great pride in our products and service and while it’s extremely rare for us to receive negative feedback, I never dismiss it. I reached out to you personally to better understand your concerns and offered either a replacement, store credit or a refund because we want to make sure this isn’t your lasting impression of Personalised Favours. We’d still love the chance to resolve this for you and show you the PF experience we’re known for. Please don’t hesitate to get in touch with our team if you’d like to proceed. – Mark, Sales Manager & Director PF

Posted 2 months ago

“Great selection, prompt completion of the engraving, would recommend!”

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Posted 3 months ago

Thank you for your fantastic 5-star review, Adrian! We're delighted to know you enjoyed our selection and that the engraving was completed promptly. Your recommendation means a lot to us. We’re here for any future needs you may have!

Posted 3 months ago

“Fast delivery to Nz”

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Posted 3 months ago

Thank you so much for your wonderful 5-star review, Arielle! We're thrilled to hear that you experienced fast delivery to New Zealand. Your satisfaction is our priority, and we’re here to help with any future needs you may have!

Posted 3 months ago

“Excellent service would order from them again”

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Posted 3 months ago

Thank you so much for your 5-star review, Leanne! We're happy to hear that you had an excellent experience with us. Your feedback means the world, and we can't wait to serve you again in the future!

Posted 3 months ago

“This was my first order with Personalised Favours and I’m so happy I chose them. Communication was prompt, enthusiastic and considerate. Will be purchasing from them again!”

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Posted 3 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 3 months ago

“Christmas gifts for family, can’t wait for Christmas Day.”

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Posted 3 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 3 months ago

“Came in just a few days and was perfect. Will definitely be ordering again”

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Posted 3 months ago

Thank you so much for your fantastic 5-star review, Horne! We're delighted to hear that your order arrived quickly and met your expectations perfectly. We can't wait to assist you again in the future!

Posted 3 months ago

“Really impressed with my purchase and this company. I requested custom art work and the service was prompt, easy and the product exceeded my expectations. The product was good quality and my interactions with Personalised Favours was profeshional.”

Personalised Favours 5 star review on 27th August 2025

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Posted 3 months ago

Thank you so much for your amazing 5-star review, Dana! We're thrilled to hear that you were impressed with both the service and the quality of your custom artwork. We value your feedback and we can't wait to help you on your next occasion!

Posted 3 months ago

“I recently purchased 2 engraved glass beer mugs for my g’sons 21st birthdays. Both arrived in time as advised , wonderfully packaged to prevent damage. Art work was beyond my expectations. Thank you”

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Posted 3 months ago

Thank you so much for your wonderful 5-star rating, Deidre! We truly appreciate your support and are delighted to hear that you had a positive experience with us. It means a lot to us that you've chosen our glasses for your son's 21st birthday. It means a lot to us to be part of such special milestones. 🎉

Posted 3 months ago

“Personalised favours are awesome. 😎”

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Posted 3 months ago

Thank you so much for your awesome feedback, John! We’re thrilled to hear you’re happy with your experience. We really appreciate your support!

Posted 3 months ago

“My partner loved it very much best present ever 😀”

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Posted 3 months ago

Thank you so much for your lovely feedback, Angel! We're glad to hear your partner loved it 😀 It’s always wonderful to know our gifts can bring such joy!

Posted 3 months ago

“Its excellent just what I wanted Looks very nice tha k you”

Personalised Favours 5 star review on 25th August 2025

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Posted 3 months ago

Thank you so much for your wonderful feedback, Elizabeth! We're happy to hear that you found exactly what you wanted and that it looks nice. If you need help with your future gifts, please do not hesitate to contact us again! 😊

Posted 3 months ago

“Great customer service, speedy delivery and great product love it!”

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Posted 3 months ago

Thank you so much for your review, Tracy! We're pleased to hear that you loved our product and appreciated our customer service and speedy delivery. Looking forward to your future orders!

Posted 3 months ago

“Beautiful craftsmanship, I love it . My daughter and her partner will love it to . Personalized family buisness creating special things for people with attention to detail . Thankyou very much 😊”

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Posted 3 months ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 3 months ago

Personalised Favours is rated 4.9 based on 3,254 reviews