Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,254 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 23rd December 2025

Fatima

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

Cecilie

Matthew

812

Anonymous

Anonymous // 01/01/2019

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English

“Great online store with beautiful products that gives you the option to make them extra special with personalised engraving. Fast delivery and item securely packaged.”

Helpful Report

Posted 3 months ago

Thank you so much for your review, Ileana! We're pleased to hear that you loved our products. Fast delivery and secure packaging are what we aim for, so your positive feedback means a lot to us!

Posted 3 months ago

“great personalised present bought. well received. Thank you!”

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Posted 3 months ago

Thank you so much for your lovely review, Lina! We're thrilled to hear that the personalised present was well received. Your positive feedback means the world to us, and we hope to serve you again soon!

Posted 3 months ago

“Absolutely beautiful, personalised wording just makes this the perfect gift for my husband. Highly recommend.”

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Posted 3 months ago

Thank you so much for your review, Jennifer! We’re happy to hear that the personalised wording made it the perfect gift for your husband. Your recommendation means a lot to us, and we’re here for any future celebrations!

Posted 3 months ago

“Great communication and fast delivery.”

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Posted 4 months ago

“Great fast service”

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Posted 4 months ago

Thank you so much for your wonderful feedback, Sharon! We're pleased to hear that you're happy with our service. Your satisfaction is our top priority, and we can't wait to assist you again in the future!

Posted 4 months ago

“Excellent service and great products. Keep me up to date with all processes and the products we're wrapped so nicely.”

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Posted 4 months ago

Thank you so much for your kind words, Cheryl! We're delighted to hear that you enjoyed our service and the presentation of your products. Your feedback truly brightens our day!

Posted 4 months ago

“Design came printed not in the centre and was wonky but good design and glass quality just wish the writing was centred :)”

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Posted 4 months ago

Hi Phoebe, Thank you for your recent purchase and feedback. We are glad you liked the design and quality of the glass, however are really sorry to hear your comments on the engraving placement as it’s not the standard we strive for. We’ve already reached out directly to request a photo so we can review this further and arrange a replacement if needed. Please don’t hesitate to get in touch when convenient, as we’d love the chance to make this right and ensure you’re completely happy with your gift. Thanks again for your support, Team PF

Posted 2 months ago

“Absolutely lovely to deal with. Fast shipping, quality products”

Personalised Favours 5 star review on 21st August 2025

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Posted 4 months ago

Thank you so much for your lovely review, Amanda! We're delighted to hear that you had a great experience with us, from fast shipping to the quality of our products. Your kind words mean a lot to us, and we can’t wait to serve you again!

Posted 4 months ago

“Received the product on time and the person I gave it to loved it. Love how it was wrapped so neatly and the product is amazing. Would definitely recommend this site for anything that is personalized.”

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Posted 4 months ago

“The item I ordered has changed in design and I don't feel it looks as good as ones I had previously ordered.”

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Posted 4 months ago

Hi Brenda, Thank you for your feedback and for being a returning customer. We’re sorry to hear that you felt your recent order looked different from your previous ones. We’ve recently updated our UV printing process, which may explain the change in appearance — this update was made to enhance durability and overall finish. We did reach out to you directly to gather more details and photos so we could review this further, but haven’t heard back. If you’d still like us to look into it, we’d be more than happy to assist. Please don’t hesitate to get in touch so we can ensure you’re completely satisfied. Thanks again for your continued support, Team PF

Posted 2 months ago

“The beer mug is really nice and good quality, the engaging looks so good. Im sure my dad will love it for Father's Day. This is the second item I've brought, and the quality is great. It’s easy to order and quick delivery. I will certainly be purchasing more items in the future and thoroughly recommend Personalised Favourites.”

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Posted 4 months ago

Thank you so much for your fantastic review, Rachael! We're thrilled to hear that you love the beer mug and found the whole ordering process a breeze. Your trust in us for your gifts means everything, and we can’t wait to help you with more personalised items in the future!

Posted 4 months ago

“Ordered a candle for a baptism and it was so easy to design and order!”

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Posted 4 months ago

Thank you so much for your wonderful review, S! We're thrilled to hear that you found the design and ordering process easy. Your satisfaction means the world to us!

Posted 4 months ago

“My transaction was very smooth and the customer service was very professional and helpful.”

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Posted 4 months ago

Thank you so much for your kind words, Elizabeth! We're pleased to hear that your transaction went smoothly and that our customer service impressed you. We truly appreciate your feedback and look forward to assisting you again in the future!

Posted 4 months ago

“The order process was simple and quick, delivery was super fast (3 days after ordering) and the finish and quality was excellent. Thank you so much! Highly recommend”

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Posted 4 months ago

Thank you so much for taking the time to leave an excellent rating and for your recommendation. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 4 months ago

“Beautiful quality product, fast delivery. Highly recommend.”

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Posted 4 months ago

Hi Angela, Thank you so much for your kind words and recommendation! We're so glad to hear that you are happy with the products and services.

Posted 4 months ago

“Have brought many things from here, great customer service and quick delivery. Highly recommend”

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Posted 4 months ago

Thank you for your lovely feedback, Claire! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 4 months ago

“The personalised mug I purchased for a 30th birthday gift came exactly as ordered, arrived quickly and with excellent packaging and presentation. Thanks to the team for helping make a birthday special! :)”

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Posted 4 months ago

Thank you so much for your review, Sharai! We're pleased to hear that the personalised mug met your expectations and helped make the birthday special. Your kind words mean a lot to us, and we're grateful for your support!

Posted 4 months ago

“Have ordered a few times from this store for special occasions the recipients have always been.very pleased with the personalised gifts.”

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Posted 4 months ago

Thank you so much for taking the time to leave an excellent rating and to hear the recipients are always happy with their gifts. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 4 months ago

“Hi Mel thank all the staff for me your attention to a perfect gift along with an efficient and speedy delivery within a week i would highly recommend you to all those who are looking for a similar gift.”

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Posted 4 months ago

“Communication was great and the glass was deigned exactly as I had asked for. Delivery was very fast and arrived in great condition. I highly recommend.”

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Posted 4 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 4 months ago

Personalised Favours is rated 4.9 based on 3,254 reviews