Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,767 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,767 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 8th June 2026

823

Anonymous

Anonymous // 01/01/2019

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English

“Personalised favours were easy to deal with and my parcel came within a few days, as promised. It was packaged beautifully and is a great place to find all things teachers presents or friends presents. I would highly recommend purchasing your gift from here!”

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Posted 6 months ago

Thank you for your lovely feedback, Ella! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 6 months ago

“Happy with the products and range Timely delivery”

Personalised Favours 5 star review on 13th December 2025

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Posted 6 months ago

Thank you for your lovely feedback, Elisa! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 6 months ago

“I didn’t receive my order correctly. I emailed and not received response promptly so have to chat them in the site. There’s no urgency so replacement will not be here on time. Such a shame. I have to say sorry to one of the godparents.”

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Posted 6 months ago

Hi Mary Anne, Thank you for taking the time to leave your feedback. We’re truly sorry that your order didn’t arrive in time for such an important occasion and understand how disappointing that would have been, particularly when it involved a godparent gift. While we did act as quickly as possible once the issue was identified, we acknowledge that on this occasion we weren’t able to meet your expectations and for that, we sincerely apologise. As a family-owned business, customer experience is incredibly important to us and it’s never our intention to let anyone down. We did reach out directly to apologise and arranged a partial refund along with a store credit as a goodwill gesture, as we didn’t want this experience to be your lasting impression of Personalised Favours. Thank you again for your feedback — it’s taken seriously and helps us continue to improve. — Team PF

Posted 5 months ago

“End product was beautifully done!”

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you ae happy with your order from us. 😊

Posted 6 months ago

“Extremely happy with the quality of the angel bauble I ordered. Beautiful product proudly displayed on the Xmas tree now. Thank you!”

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! Have a wonderful and festive holidays! 😊

Posted 6 months ago

“Fantastic online shop to purchase from. Quick response, quick delivery and excellent quality. Highly recommend Personalised Favours they made my Xmas shopping a delight 😊 Thank you”

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Posted 6 months ago

Thank you so much for your wonderful review, Teresa! We’re thrilled to hear that your experience with Personalised Favours made your Christmas shopping a delight. 😊 We really appreciate your support and recommendation, and we look forward to creating more personalised gifts for you in the future!

Posted 6 months ago

“Great product, good quality”

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you are happy with your order from us. 😊

Posted 6 months ago

“I ordered a variety of personalised Christmas gifts. Communication was great, the service was very professional, and the items arrived quickly. Fantastic service and quality — I will definitely use them again! 👌🏻”

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Posted 6 months ago

Thank you so much for this 5-star review, Emmie! We're pleased that you were happy with the personalised gifts, our communication, and the quick delivery. We can’t wait to help you again with more gifts in the future.

Posted 6 months ago

“Purchased a matte black travel mug and the process to have it personalised, was quick and easy, very happy with my purchase.”

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Posted 6 months ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 6 months ago

“Absolutely love my personalised decoration!! Excellent communication and speedy delivery to NZ! Will definitely order again”

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Posted 6 months ago

Thank you so much for the lovely review, Rachel! We’re thrilled you’re happy with the personalised decoration and our communication and delivery to NZ. We can’t wait to have you shop with us again.

Posted 6 months ago

“Loved it… stunning”

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 6 months ago

“Loved the Santa bag the prompt service is out standing quality is alwaus very good Thank you Pamela”

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Posted 6 months ago

Thank you so much for this 5-star review, Garry! We’re pleased that you loved the Santa bag and appreciated the prompt service and quality. 😊

Posted 6 months ago

“Such a great gift idea - my sons educators loved their gift!”

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Posted 6 months ago

Thank you so much for this 5-star review. We’re glad that your sons’ educators loved the gift!

Posted 6 months ago

“The rag doll is wonderful and my granddaughter loves it.”

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 6 months ago

“This is the 3rd Santa Sack I have purchased from Personalised Favours. They have all been just as described and are good quality. The product came in a timely manner and monitoring delivery was easy. More variety in selection of sacks would be great as I have more grandchildren on the way and it would be lovely to mix the “patterns” more!!!”

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Posted 6 months ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 6 months ago

“I was extremely happy with my order from Personalised Favours. The ordering process was so easy and I was able to view and approve the individual engraving I selected. The communication was 5 star! I was kept informed of the progress and shipping details of my order all the way to delivery. I highly recommend Personalised Favours.”

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Posted 6 months ago

Thank you so much for the wonderful 5-star review, Sharman! We’re thrilled you’re happy with your order, the engraving, and our communication throughout. Your recommendation means a lot to us.

Posted 6 months ago

“Love the items I purchased!! Very good quality and the engraving of it is very neat ... Highly recommeding this page ✌🏼✌🏼”

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Posted 6 months ago

Thank you so much for this 5-star review and for your recommendation! We truly value your review and are so glad you love our amazing products. 😊

Posted 6 months ago

“I was looking for a git for our granddaughters first birthday and I wanted something unique and that would last through the years...this set was just the perfect gift. She will love it for may years to come. Ordering was a breeze, platform was easy to navigate, great comunications as to where our package was on the journey here and lovely packaging too.”

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Posted 6 months ago

Thank you so much for this such a wonderful 5-star review. We greatly appreciate you being a customer, and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 6 months ago

“Absolutely perfect, beautifully presented and made as advertised, also arrived very quickly! Will be purchasing again for future gifts 😊👌”

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Posted 6 months ago

Thank you so much for this 5-star review, Sherrie! We’re glad that you loved the personalised favours and that they arrived quickly. We look forward to helping with your future gifts.

Posted 6 months ago

“Thank you for prompt service and delivery. Will definitely order again soon. The married couple the gift was for said how thoughtful such a gift is.”

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Posted 6 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer, and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 6 months ago

Personalised Favours is rated 4.9 based on 3,767 reviews