Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,768 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 23rd June 2026

825

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Design came printed not in the centre and was wonky but good design and glass quality just wish the writing was centred :)”

Helpful Report

Posted 10 months ago

Hi Phoebe, Thank you for your recent purchase and feedback. We are glad you liked the design and quality of the glass, however are really sorry to hear your comments on the engraving placement as it’s not the standard we strive for. We’ve already reached out directly to request a photo so we can review this further and arrange a replacement if needed. Please don’t hesitate to get in touch when convenient, as we’d love the chance to make this right and ensure you’re completely happy with your gift. Thanks again for your support, Team PF

Posted 8 months ago

“Absolutely lovely to deal with. Fast shipping, quality products”

Personalised Favours 5 star review on 21st August 2025

Helpful Report

Posted 10 months ago

Thank you so much for your lovely review, Amanda! We're delighted to hear that you had a great experience with us, from fast shipping to the quality of our products. Your kind words mean a lot to us, and we can’t wait to serve you again!

Posted 10 months ago

“Received the product on time and the person I gave it to loved it. Love how it was wrapped so neatly and the product is amazing. Would definitely recommend this site for anything that is personalized.”

Helpful Report

Posted 10 months ago

“The item I ordered has changed in design and I don't feel it looks as good as ones I had previously ordered.”

Helpful Report

Posted 10 months ago

Hi Brenda, Thank you for your feedback and for being a returning customer. We’re sorry to hear that you felt your recent order looked different from your previous ones. We’ve recently updated our UV printing process, which may explain the change in appearance — this update was made to enhance durability and overall finish. We did reach out to you directly to gather more details and photos so we could review this further, but haven’t heard back. If you’d still like us to look into it, we’d be more than happy to assist. Please don’t hesitate to get in touch so we can ensure you’re completely satisfied. Thanks again for your continued support, Team PF

Posted 8 months ago

“The beer mug is really nice and good quality, the engaging looks so good. Im sure my dad will love it for Father's Day. This is the second item I've brought, and the quality is great. It’s easy to order and quick delivery. I will certainly be purchasing more items in the future and thoroughly recommend Personalised Favourites.”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic review, Rachael! We're thrilled to hear that you love the beer mug and found the whole ordering process a breeze. Your trust in us for your gifts means everything, and we can’t wait to help you with more personalised items in the future!

Posted 10 months ago

“Ordered a candle for a baptism and it was so easy to design and order!”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful review, S! We're thrilled to hear that you found the design and ordering process easy. Your satisfaction means the world to us!

Posted 10 months ago

“My transaction was very smooth and the customer service was very professional and helpful.”

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Posted 10 months ago

Thank you so much for your kind words, Elizabeth! We're pleased to hear that your transaction went smoothly and that our customer service impressed you. We truly appreciate your feedback and look forward to assisting you again in the future!

Posted 10 months ago

“The order process was simple and quick, delivery was super fast (3 days after ordering) and the finish and quality was excellent. Thank you so much! Highly recommend”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave an excellent rating and for your recommendation. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 10 months ago

“Beautiful quality product, fast delivery. Highly recommend.”

Helpful Report

Posted 10 months ago

Hi Angela, Thank you so much for your kind words and recommendation! We're so glad to hear that you are happy with the products and services.

Posted 10 months ago

“Have brought many things from here, great customer service and quick delivery. Highly recommend”

Helpful Report

Posted 10 months ago

Thank you for your lovely feedback, Claire! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 10 months ago

“The personalised mug I purchased for a 30th birthday gift came exactly as ordered, arrived quickly and with excellent packaging and presentation. Thanks to the team for helping make a birthday special! :)”

Helpful Report

Posted 10 months ago

Thank you so much for your review, Sharai! We're pleased to hear that the personalised mug met your expectations and helped make the birthday special. Your kind words mean a lot to us, and we're grateful for your support!

Posted 10 months ago

“Have ordered a few times from this store for special occasions the recipients have always been.very pleased with the personalised gifts.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave an excellent rating and to hear the recipients are always happy with their gifts. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 10 months ago

“Hi Mel thank all the staff for me your attention to a perfect gift along with an efficient and speedy delivery within a week i would highly recommend you to all those who are looking for a similar gift.”

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Posted 10 months ago

“Communication was great and the glass was deigned exactly as I had asked for. Delivery was very fast and arrived in great condition. I highly recommend.”

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Posted 10 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 10 months ago

“Very happy with gift and delivery”

Helpful Report

Posted 10 months ago

Hi Ann, Thank you so much for your feedback! We're so glad to hear that you are happy with the products and services.

Posted 10 months ago

“The engraving was just as I had requested - so pleased with the look on the lid of the jewellery box. Thankyou.”

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Posted 10 months ago

Thank you so much for your lovely review, Miriam! We're so pleased to hear that the engraving turned out exactly as you requested and that you're happy with the jewellery box. Your satisfaction truly brings us joy!

Posted 10 months ago

“Absolutely love the Silver Heart Jewellery Keepsake Box and it was beautifully engraved”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful review, Danielle! We're delighted to hear that you absolutely love the Silver Heart Jewellery Keepsake Box and the engraving. It truly means a lot to us to know our products resonate with our customers.

Posted 10 months ago

“I couldn't be happier with the product and service I have received from Personalised Favours! At first I was a little nervous completing the order online however after touching base with them via email, I realised I had personal attention and care to the job and they assisted me in the process. It was SO EASY! They arrrived quickly, within a very reasonable timeframe for job completion. And... THEY LOOK FANTASTIC! Thanks team!”

Personalised Favours 5 star review on 17th August 2025

Helpful Report

Posted 10 months ago

Thank you for your lovely feedback, Megan! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 10 months ago

“Stunning! Make sure you order the gift box! The presentation box is amazing!”

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Posted 10 months ago

Thank you so much for your review, Fiona! We're thrilled that you loved the stunning presentation box and found it amazing. Your feedback means to us! 😊

Posted 10 months ago

“We are absolutely blown away with our favours we got, we are hoping our guests love them as much as we do.”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful review, Jacque! We're thrilled to hear that you love the favours, and we truly hope your guests enjoy them just as much. It means a lot to us to be part of your special occasion!

Posted 10 months ago

Personalised Favours is rated 4.9 based on 3,768 reviews