Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 4,021 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 11th September 2026

834

Anonymous

Anonymous // 01/01/2019

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“As described , very good value for money and arrived quickly.”

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Posted 10 months ago

Thank you for your review, Margaret! We're pleased to hear that you found good value for money and that your order arrived quickly. Your satisfaction is our top priority, and we truly appreciate your support!

Posted 10 months ago

“Great service, good comms”

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Posted 10 months ago

Thank you so much for your wonderful 5-star rating, Ludi! We truly appreciate your support and are delighted to hear that you had a positive experience with us.

Posted 10 months ago

“Love the personalised cheese board I got my Mim for her 65th birthday, she thought it was beautiful too. Fast delivery to NZ”

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Posted 10 months ago

Thank you for your lovely review, K! We’re so glad to hear that the personalised cheese board was a hit for your Mom’s 65th birthday and that she found it beautiful too. We appreciate your kind words about our fast delivery to NZ. We value your feedback, and we look forward to helping you with your next occasion.

Posted 10 months ago

“Absolutely love this glass. Engraved for my husband's 80th birthday, it's very special. Staff are wonderful to deal with and very helpful. The glass was packaged very well. I'm very happy!”

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Posted 10 months ago

Thank you so much for your kind words, Catherine! We’re glad to hear you loved the glass and that it made such a special gift for your husband’s 80th. We truly appreciate your support!

Posted 10 months ago

“Great gift and well priced. Correspondence, dispatching time and updates re shipping were excellent.”

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Posted 10 months ago

Thank you for your review, Geoff! We're happy to hear that you found our gift well-priced and appreciated our communication and shipping updates. Your satisfaction means a lot to us!

Posted 10 months ago

“I ordered a personalised poker ste for my son's 40th birthday. I made an error on the original order by puting COLIN'S as the required name. That same day, I realised my error (I wanted COLIN, not COLIN'S) and sent an email with URGENT in the message header. I received a reply that said I would receive an email and SMS with the correction I wanted and that I should approve it and my order would THEN be completed. I sent the approval, and that approval WAS ACKNOWLEDGED. I received the poker set, giftwrapped as requested, and gave it to my son. When he opened it, I was HORRIFIED to see that the name on the case was "COLIN'S". I will never order from you again because even after I sent the required approval of the change in my order, that your company IGNORED the approval and printed the original order. VERY POOR FORM! Graham Bright (tank25@iinet.net.au)”

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Posted 10 months ago

Hi Graham, Thank you for your order and for taking the time to leave your feedback. We’re very sorry to hear how disappointed you were with the final product as that’s never the experience we want for our customers. After reviewing the order history, we can see that the original artwork approval was received and production began shortly after to meet the requested turnaround time. Your updated artwork request came through after production had already been completed and your gift dispatched, which is why the change wasn’t reflected on the finished item. Our team reached out as soon as we saw your review to offer a resolution, including a replacement with your corrected artwork, but we weren’t able to finalise this with you. We’d still be very happy to remake the poker set with the updated personalisation so that your son receives the version you intended. If you’d like us to proceed, please contact us at hello@personalisedfavours.com.au and we’ll take care of it promptly. — Team PF

Posted 9 months ago

“Excellent service. Very helpful and my questions were answered promptly. The product arrived in time and was exactly what I expected. The photo printed onto the product was clear and great quality.”

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Posted 10 months ago

Thank you so much for your wonderful review, Kylie! We're thrilled to hear that you received excellent service and that your product met your expectations. Your feedback on the quality means a lot to us. We hope to assist you again in the future!

Posted 10 months ago

“Great team to deal with and made any adjustments i wanted. Our club will be making future orders for sure!”

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Posted 10 months ago

Thank you so much for your review, Chandie! We're pleased to hear you had a great experience with our team and that we could accommodate your adjustments. We can’t wait to work with your club on future orders!

Posted 10 months ago

“Perfect gift to give our little nephew for christmas a Teddy Bear Pillowcase with his name on it very happy with our purchase.”

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Posted 10 months ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work! 😊

Posted 10 months ago

“The ordering and delivery of my order was fast and efficient and am very happy with my purchase”

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Posted 10 months ago

Thank you for your fantastic review, Merron! We’re delighted to hear that your ordering experience was fast and efficient and that you’re happy with your purchase. Your satisfaction means a lot to us!

Posted 10 months ago

“I have purchased this as a gift and I’m so happy with it and super excited to gift it, I’m sure the birthday girl will love it! 🥰”

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Posted 10 months ago

Thank you for your lovely review, Olivia! We're so glad to hear that you're happy with your gift choice and excited to share it. We hope the birthday girl loves it just as much!

Posted 10 months ago

“Delivery was quick and easy! The item was as described and beautifully presented in gift box.”

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Posted 10 months ago

Thank you so much for your review, Meri! We're happy to hear that your order arrived quickly. Your support means a lot to us!

Posted 10 months ago

“Very pleased with the purchase thanks so much”

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Posted 10 months ago

Thank you for your wonderful review, Kyle! We're thrilled to hear that you're pleased with your purchase. Your support means a lot to us, and we look forward to serving you again in the future!

Posted 10 months ago

“Great service and very happy with purchase and speedy delivery”

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Posted 10 months ago

Thank you for your review, Karen! We're so happy to hear that you were pleased with our service and the speedy delivery. 😊

Posted 10 months ago

“What an amazing gift. Many people at the birthday party commented on how beautiful and thoughtful it was. Highly recommend for a special occasion.”

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Posted 10 months ago

Thank you so much for your 5-star review! We are glad to hear they are happy with the product. We greatly appreciate your recommendation and we will share this with the store team to let them know to keep up the amazing work! 😊

Posted 10 months ago

“This was my first time purchasing gifts from Personalised Favours and I would highly recommend. Extremely happy with my purchases.”

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Posted 10 months ago

Thank you so much for your wonderful review, Debbie! We're delighted to hear that you had a great experience with us on your first purchase. Your recommendation truly means the world to us!

Posted 10 months ago

“Great customer service, incredibly fast turnaround, quality product. Have used these guys a few times & consistently good feedback!”

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Posted 10 months ago

Thank you so much for your review, Lisa! We're so happy to hear that you've consistently had a great experience with us. Your kind words about our customer service and product quality are truly appreciated!

Posted 10 months ago

“Very happy with the product - delivered quick - very well packaged -only thing i would say if i had to pick anything would be it would look good if the box had a stain on it or at leaset some oil to give it a better colour. But i will purchase this again for gifts. Everyone that has seen it likes the product. Thank you”

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Posted 10 months ago

Thank you so much for your review and feedback. We greatly appreciate you being a customer, and we're so glad to hear that you were happy with the product and services you have received from us. We appreciate your continued custom. We’re here for you anytime! 😊

Posted 10 months ago

“Quality product, speedy delivery. Large golf towel with clip. Highly recommend”

Personalised Favours 5 star review on 26th October 2025

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Posted 10 months ago

Thank you for your fantastic review, Anne! We're thrilled to hear that you loved the quality of your golf towel and that it arrived quickly. Your recommendation means a lot to us!

Posted 10 months ago

“I was so thrilled with the apron and my son loved it having his name on it. A fantastic gift.”

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Posted 10 months ago

Thank you so much for your lovely feedback, Pauline! We're so glad to hear you and your son loved the apron. We really appreciate you taking the time to share your experience 💛

Posted 10 months ago

Personalised Favours is rated 4.9 based on 4,021 reviews