Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,694 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 29th July 2025

Danielle

Eloise

Personalised Favours 5 star review on 28th July 2025

Colleen

Personalised Favours 5 star review on 24th June 2025

Neil

785

Anonymous

Anonymous // 01/01/2019

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English

“Smooth transactions very detailed and precise overall such a great experience ,love to order again in the futures”

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Posted 3 years ago

Thank you for your feedback Ma Roqueza! We really appreciate your 5 star rating and continued support.

Posted 2 years ago

“Excellent communication and service. I'll be recommending you to friends and family.”

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Posted 3 years ago

Thank you for your feedback Denise! We really appreciate your 5 star rating and continued support.

Posted 2 years ago

“Absolutely love the products on this site! And the delivery was so fast!”

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Posted 3 years ago

Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Great communication, second time purchasing through PF, extremely happy, will definitely be ordering through them again”

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Posted 3 years ago

Thank you for your feedback Michelle! We really appreciate your review and continued support.

Posted 2 years ago

“Amazing products, and so happy with how everything came out. Would absolutely order again”

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Posted 3 years ago

Thank you for your support Daniella. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“I absolutely love the gift range at Personalised Favours. I have bought a number of presents for family, friends and work colleagues and they have loved them so much. They are reasonably priced and made quickly. I just love that the gifts are funny/quirky and tailored to be personable for your loved ones.”

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Posted 3 years ago

WOW! Thanks so much Kylie. We truly value your review and so glad you love our amazing products.

Posted 2 years ago

“I have had good experiences with this company but unfortunately I had a cheese board delivered it was wrapped by company for present and when opened the board had no engraving. I emailed and have had nothing but they will speak to manager that was nearly two weeks ago. Understand mistakes happen and said that in my email but nothing back from them very disappointed. Could have gone to Kmart and just got a board as that’s what it looked like instead of something nice for my mum was so embarrassed !”

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Posted 3 years ago

“Awesome thankyou”

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Posted 3 years ago

Thank you for your 5 star rating!

Posted 2 years ago

“Really happy with the table. It was a gift for our good friends’ 50th wedding anniversary. They love the table and engraved glasses. Speedy delivery.”

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Posted 3 years ago

Thank you so much Lynda! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“Very happy with the engraved wine glasses I purchased, and fast delivery. Thank you”

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Posted 3 years ago

Thank you so much Emma. We are so glad to hear what you thought of our wine glasses and service!

Posted 2 years ago

“Hi there, unfortunately I have not received my order still after about a month now despite contacting the shipping company multiple times - I am quite disappointed with this service.”

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Posted 3 years ago

“The lettering was not a consistent black but otherwise the product is fantastic!”

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Posted 3 years ago

Thank you so much, Kelly! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Great product and service”

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Posted 3 years ago

Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“I got an engraved water bottle and the quality is excellent. It was a hit! They make them to order so there is a short wait, but they keep you updated along the way. Delivery was quick once they had finished the bottle. Highly recommend!”

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Posted 3 years ago

Thank you so much Bonnie! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“I purchased the gardening tools with engraved lid for my girlfriends birthday. I paid for express as I shopped a bit late for her gift. Unfortunately I didn’t check my spam to see that I needed to approve the artwork - an email arrived the day after the order but to spam- so the gift was a week delayed. When it arrived, the engraving was someone else’s wedding day message! I immediently rang the team and spoke to Kerryn. I was pretty annoyed but she handled my call beautifully and we had a laugh about the mix up. She organized a replacement express posted and the gift was a really nice quality. So thanks for your great customer service and lovely gift, but a shame about the initial 2 delays.”

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Posted 3 years ago

Thank you for your feedback, Emma! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 2 years ago

“Nice present,very good customer service 👍”

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Posted 3 years ago

Thank you for your feedback, Emily! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 2 years ago

“I'm extremely happy with the item I received from Personalised Favours. Was exactly as it was pictured, of good quality and arrived quickly :)”

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Posted 3 years ago

Thank you so much Leigh! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“I can’t say I was happy with this experience. (I have used this company before with no issue. I will use this company in the future as they are the only one who supply what I require otherwise I may have gone elsewhere. Hopefully the mistake that was made is a lesson learned and won’t be repeated.”

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Posted 3 years ago

Thank you for your feedback, Joanne! We really appreciate your feedback and continued custom.

Posted 2 years ago

“We used Personalised Favours for our wedding savours & chose the beautiful white bottle openers which also acted as place cards. They were such great quality and looked amazing. To top it off we received A LOT of compliments on how great the idea was - definitely recommend.”

Personalised Favours 5 star review on 15th May 2022

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Posted 3 years ago

We are so glad to hear of the feedback you have been getting from the Credit Card Bottle Opener you purchased from Personalised Favours. Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“The top of the cheese board was not smooth.. looks like it had not being sanded properly. It was purchased as a wedding gift so I was a bit disappointed on how rough the wood was.”

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Posted 3 years ago

Personalised Favours is rated 4.9 based on 2,694 reviews