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Pets Best Insurance Reviews

4.3 Rating 31,498 Reviews
79 %
of reviewers recommend Pets Best Insurance
4.3
Based on 31,498 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Pets Best Insurance Reviews

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous
Anonymous  // 01/01/2019
Good company for pets insurance but every year get more more expensive 😔 not working and I am struggling with these high payments every month $130 .00 and top of that thanks God my cat doesn't get sick so much for being 14 years old , I am do my very best to keep him healthy and happy but when I have to take it to the vet the insurance only covers very little , I lose lots of money like this I wish if your insurance can offer me a discount policy offer that I can effort because I am a senior lady with very low income , and my cat is also a senior cat but either way I thank you for being a good company for pets insurance . once again thank you . sincerely Gloria Gonzalez .
Helpful Report
Posted 1 year ago
Much faster service, lately!
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Posted 1 year ago
Quick and no issues. As always.
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Posted 1 year ago
I have had Pet’s Best Insurance for by two cats for the past 3 Years. I have had several claims related to illnesses. Each time it has been an easy online filing process and I have been reimbursed directly to my bank account, which makes for a seamless and stress free claims encounter. Had I not had this great insurance I would not have been able to afford the medical care my beloved cat needed. I am so grateful for Pet’s Best!!! Thank you for truly being the best!!!
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Posted 1 year ago
awesome benefits and customer service
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Posted 1 year ago
Top notch yup
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Posted 1 year ago
Would highly recommend Pets Best to anyone looking for pet insurance for their furry friends. Unfortunately, my accident prone dog has racked up quite a few (and very expensive) vet bills, and I am always so grateful for the coverage provided by Pets Best. The premiums are affordable, the claims process is easy, and the team is responsive to your questions. I've even utilized the vet line for questions! Don't keep putting it off - just get the pet insurance!
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Posted 1 year ago
Pets Best has removed a lot of anxiety and stress when it comes to the care of my dog. I love him and would do anything for him…it’s nice that my costs are reduced in most cases for his medical needs.
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Posted 1 year ago
Best decision we have made. Our dog had an accident that required surgery and cost us thousands of dollars. We filed a claim and within days it was approved.
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Posted 1 year ago
We have a puppy with chronic diarrhea and except from the enormous long processing times my claims were handled without problems.
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Posted 1 year ago
We’ve had this for many years, and are very satisfied. They are generally very responsive and handle claims quickly.
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Posted 1 year ago
The app doesn’t work well it freezes a lot. The claims are easy to do, it just taking long time. Still waiting
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Posted 1 year ago
Petsbest has been absolutely amazing for me. I have 2 cat, one have needed a few surgeries over the past 2 years & PB have been awesome, fast and very helpful covering 90% if more of each bill I have received. I am very grateful for the fast and reliable service I have received.
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Posted 1 year ago
I just signed up with Pets Best for my Cat, Abbey. Submitted my first claim and was surprised how quickly they got back to me! So far, So good!
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Posted 1 year ago
Resonably fast processing of claims. Friendly and professional customer service.
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Posted 1 year ago
Very good service. Wellness benefits only modest for the price.
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Posted 1 year ago
Very happy with service
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Posted 1 year ago
Friendly, knowledgeable customer service. Reasonable premiums. Quick and easy claim processing.
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Posted 1 year ago
I have had no problem with best pet. great insurance for my dog toby
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Posted 1 year ago
Unlike other carriers there is no annual or policy limit on care. If my dog needs a $25k surgery we are not running up against a cap of any kind. This made the difference for me.
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Posted 1 year ago
Pets Best Insurance is rated 4.3 based on 31,498 reviews