We’re really sorry to hear you’ve had such a frustrating experience with faulty items and the repeated returns. That isn’t the standard we aim for, and we’d like to help resolve this quickly.
Please reach out to us through the link below so we can assist.
https://www.phase-eight.com/here-to-help/contact-us.html
“Love phase eight clothes quality, fit is either good or big so important to read the reviews. Only negative is I wish they would do more trouser lengths”
“I have been very happy with my purchases from Phase Eight. I may be 74 but I like bright colours and do not want to dress as an ‘old lady’
A little bit disappointed with Evri. Messages sent to me about delivery and it never happened until the third notification.”
We’re really sorry to hear you haven’t received your item and that your refund hasn’t been processed. This isn’t the experience we want for you, and we’d like to help resolve it quickly.
Your refund has been put through today for you. We would love to make your next experience a better one.
“I love Phase Eight clothing, their design and unique style. Phase Eight is in my top 3 favourite brands. I love their flexible discount strategies and new collection selection 😍. Thank you!”
We’re very sorry you haven’t received your jumper yet, Una. It looks like your query has since been resolved for you. We look forward to making your next purchase a better one.