“I received great help and advice from the lovely girls at your shop in Cheshire Oaks Designer Outlet Village. They went above and beyond to help me choose a dress for an upcoming wedding.”
“Very friendly and helpful staff, especially in your Bluewater and Westfield stores.
Also, returning items was made simple and easy, which was much appreciated.”
“I bout the dress and came just the lace . I am very disappointed as I have a party deliverey came late ,I went in the shop i picked up . They say the can’t return I have to speak with costumer service as they have to find out wat happen why I received just the lace not the dress . I will take it further.”
Hi there,
I’m really sorry to hear your dress arrived incomplete and with a late delivery, and that you were told it can’t be returned. We’d like to investigate this with our customer service team. Please share your order number and any relevant details with us so we can resolve the issue promptly and arrange the correct item or a return as needed.
“Lovely shop and staff are always well trained, professional and very helpful. The clothes are beautiful especially if you’re looking for a special occasion. Ordering online is very easy and returning something is also easy.”
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