“Didn’t receive my order. It was meant to be between 3-4 working days delivery. Received an email a week later to say it was delayed, then a week later another email to say they had cancelled my order with no explanation!! I will never buy from here again as I needed the dress the following week for a wedding.”
We're sorry to hear about the delayed and cancelled order and that you needed the dress for a wedding. Please contact our Customer Care team so we can look into this and assist further.
“Phase Eight customer service is fantastic. I odered two suits in two different sizes to try. 2 pairs of trousers arrived very quickly. Sadly the rest of the order was lost in transit. I was given a refund. However I still wanted the suits, so I reordered. By that time the 25% discount offer was over. Phase Eight have just price matched the items I am keeping. I am delighted.”