Hi Linda,
Thank you for your feedback. I’m sorry to hear that you’ve had a mixed experience with Phase Eight.
If you’d like us to look into a specific item or order, please share your order number and we’ll review the issue promptly. We value your satisfaction and are here to help with returns, exchanges, or any quality concerns.
“When searching for a Mother of the groom outfit this jumpsuit came up on the list.
I’ve always loved navy which made this outfit stand out from the rest. I ordered it online to collect from my local store and when trying it on I was really pleased with the fit and quality. I was very pleased to see that this jumpsuit was available in standard and petite sizing.
The wedding is in November so I needed to add a jacket and found one that went perfectly with the jumpsuit in store. I finished the outfit by purchasing a hat, bag and shoes from Phase Eight.”
Hi Carla,
Thank you for your feedback. We're sorry to hear the fit wasn’t quite right for you. We appreciate your comments and will share them with our team.
“The dress was lovely but too big for me.
Impressed with how Phase Eight dealt with my return being very quick and efficient.I would definately use them again.”
“I received great help and advice from the lovely girls at your shop in Cheshire Oaks Designer Outlet Village. They went above and beyond to help me choose a dress for an upcoming wedding.”
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