We’re sorry to hear that the sizing isn’t working for you, Claire. We understand how frustrating that can be, and we’d like to help find a better fit or advise on options.
We can guide you on size options or processing a return/exchange if you contact us through the link below.
https://www.phase-eight.com/here-to-help/contact-us.html
“Always pleased with quality of Phase Eight items. Love the fact that they do petite fittings too as I m short. Good service and quick delivery, can’t fault them.”
We’re really sorry to hear you’ve had such a disappointing experience. We want to make this right and would like to help you with a resolution.
Please contact us through the link below so we can put this right.
https://www.phase-eight.com/here-to-help/contact-us.html
We’re really sorry to hear your order hasn’t arrived yet. This isn’t up to our standard, and we’d like to help get it to you as soon as possible. Please contact us through the link below so we can investigate and assist quickly:
https://www.phase-eight.com/here-to-help/contact-us.html
We’re really sorry your order hasn’t arrived yet, Jessica. Your order has since been refunded for you, if you need any further assistance please reach out to us below.
https://www.phase-eight.com/here-to-help/contact-us.html
We’re really sorry to hear your coat didn’t arrive and for the poor experience this has caused. It looks like this has since been resolved for you with a refund.
We look forward to making sure your next purchase is a 5* one.
“I have a few items of clothing from phase eight and find they are a good fit and true to size. I have always found Phase eight to have good quality clothing which is true to size.”
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