“Use caution if ordering from Ireland as there's a €20 return charge!!I tried to check what the return fee might be before I ordered the jumpsuit, but the info online didn't give a specific price. Regardless I went ahead and ordered, as I loved the look of it. The jumpsuit sadly didn't suit me so I had to return it. I'm still waiting for the refund despite sending it back weeks ago.”
“I recently purchased from Phase Eight and was very impressed. The designs are beautiful, stylish, and elegant, with great attention to detail. The quality of the clothing is excellent and everything feels very well made. On top of that, the customer service was outstanding—friendly, helpful, and efficient throughout. A fantastic shopping experience from start to finish. Highly recommended!”
“I am very disappointed that there is no contact details whatsoever for Phase Eight customers. All the shops in my area have closed down. I was forced to have to return them by post. I wanted to contact someone from Phase Eight to find out where are the nearest shops. All their contact telephone numbers and email addresses are incorrect. I bought over £500 of clothes in 2 lots within a week and when I returned some of them I was charged twice for the "Returns". I would never buy anything from Phase Eight again. It's a NO NO for me now.”
“the dress got sent to the wrong address as there was a glitch in the system. I tried to liaise with Customer service but they were not helpful at all. I did not get the dress and did not get a refund. So bad.”