“Amazing dress for a young girl. Lovely shape and made by super standards. The pattern of this dress matches my skirt which made us stand out during our special event.
I would love to see these matching print on occasional dresses more often as it’s an absolute amazing feeling to match with your little girl. During a wedding, anniversary, or any other festive occasion”
We’re sorry to hear about the discoloured button and your experience with returns. If you’d like to discuss this further, please contact our Customer Care team with your order details so we can look into it and assist.
“I got a Phase Eight dress for my son's wedding. It fitted really well and was comfortable to wear. I enjoyed wearing it for the whole day, whilst other guests changed into other looser fitting clothes for the evening event.”
“Very lovely dress, soft and swishy to wear. Good size fitted so well for my shape. The floral cascade hid my ample proportions, with grace. Apparently I look incredible ☺️”
“Usually love phase eight clothes, some of my favourite outfits are from phase eight, they are made for normal size people not just tall skinny people! The quality is usually excellent.”
Hi Lorraine,
We’re glad to hear you love Phase Eight and that many outfits suit you. If there’s a specific item you’d like to discuss or need help with, please contact our Customer Care team so we can look into this and assist further.
Kind regards,
Team Phase Eight
Hi Petrina,
We’re sorry to hear about the loose threads and the broken top button hole. Please contact our Customer Care team so we can look into this and assist further.
Kind regards,
Team Phase Eight
“What is the sense in ordering an outfit when only a part is sent. Still waiting for hat, which will be returned as has rest of order. No comment back from my email.”
Hi Keith,
We’re sorry to hear only part of your order arrived and there hasn’t been a reply to your email. Please contact our Customer Care team so we can look into this and assist further.
Kind regards,
Team Phase Eight
Hi Jane,
We’re sorry to hear you didn’t receive your order. Please contact our Customer Care team so we can look into this and assist further.
Kind regards,
Team Phase Eight
“Parcel was delivered in a smashed up state. Box was too small for the hat. Hat was totally unprotected within the box, so arrived damaged. Phase eight have been difficult to deal with & have not refunded me or sent me another & now sold out. Appalling customer service and the customer service agent cut off the emailed chat. I don’t recommend buying from them.”
Hi Camilla,
We’re sorry to hear your parcel arrived in damaged condition and that you’ve had difficulty with a refund. Please contact our Customer Care team so we can look into this and assist further.
Kind regards,
Team Phase Eight