“Phase Eight always come up with new and innovative designs, not only in dresses but also all clothing across the board. I always head first to Phase Eight, when going to an occasion, for an outfit.”
“Phase eight used to be my go to for all jumpers, which were stylish and generously sized made from proper yarns. Not so now I’m afraid they have also discontinued the Meg style jumper which had a dropped back hem. Another of my favourite styles.”
We’re really sorry to hear you’re disappointed with where Phase Eight has gone, and that the Meg jumper and some of your favourite styles aren’t available anymore. We’d love to help if we can.
If you’d like, please share a bit more about what you’re looking for, and we will search alternatives or check stock where possible. You can also reach us here:
https://www.phase-eight.com/here-to-help/contact-us.html
“Have always liked Phase eight but they are considered purchases except when a sale is on. Party and evening wear exceptional. Good quality and I have never received anything poorly made.”
“I generally love Phase Eight clothes, which are good quality and very stylish.
Minor niggles are, please use a carrier rather than Evri as they are not consistently reliable.
Also, there have been too many instances where model is said to be wearing size 10 (my size) and I simply cannot believe it, as the clothes have been too big for me (and I am probably somewhat larger-built than the models!”
We’re really sorry to hear you had a poor experience with our customer service. We’d like to make this right and understand what happened so we can improve. A member of our team will reach out to you shortly.
We’re sorry to hear that the sizing isn’t working for you, Claire. We understand how frustrating that can be, and we’d like to help find a better fit or advise on options.
We can guide you on size options or processing a return/exchange if you contact us through the link below.
https://www.phase-eight.com/here-to-help/contact-us.html
“Always pleased with quality of Phase Eight items. Love the fact that they do petite fittings too as I m short. Good service and quick delivery, can’t fault them.”
We’re really sorry to hear you’ve had such a disappointing experience. We want to make this right and would like to help you with a resolution.
Please contact us through the link below so we can put this right.
https://www.phase-eight.com/here-to-help/contact-us.html
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