“Lovely colours but disappointing attention to detail: I bought the Bellona knit coat which had a button sewn inside in a very prominent position below the collar, spoiling its appearance, and the Saffron Jumper which has pilled very badly after one day and won’t be smart enough to wear other than casually.”
We’re really sorry to hear about these issues. The button placement on the Bellona knit coat and the pilling on the Saffron Jumper aren’t up to our standards, and we’d like to help.
Please contact us through the link below so we can assist you quickly:
https://www.phase-eight.com/here-to-help/contact-us.html
“One of my favourite shops! Elegant clothes that fit well and are often a little different. Great for work, occasions and casual. I like visiting the St Albans shop as well.”
“Phase Eight is a great shop delivery and returns leaves a lot to be desired but that is down to the delivery company. At the moment I am waiting for a refund”
We’re truly sorry to hear you were unimpressed with this outfit. Please let us know if we can help. We’re here to make sure you find a better fit or another item you’ll love.
If you’d like to discuss this further, please contact us through the link below:
https://www.phase-eight.com/here-to-help/contact-us.html
We’re really sorry to hear you’re disappointed this time. That isn’t up to our standards, and we’d like to help.
Please contact us through the link below so we can assist quickly:
https://www.phase-eight.com/here-to-help/contact-us.html
“I have purchased several items from Phase Eight and I am always pleased with quality and fit. Online orders arrive very quickly and returns are simple.”
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