“Can't review, you cancelled my order & because I had paid on my credit card, not sure I got my money refunded, my bill is due any time now so I hope the refund is on there. Unfortunately I am unable to comment on the dress, except that it was most inconvenient at the time, never happened before & I have used Phase Eight many times.”
We’re really sorry to hear about the cancellation and the concern about your refund. Please contact our customer care team with your order details so we can check the status of the refund and ensure it’s processed back to your card promptly.
Thank you for your patience, and again we apologise for the inconvenience.
Hi there,
Thanks for your feedback. We’re glad the buying process was easy. If you would like to discuss anything further, please feel free to reach out to our Customer Care Team.
Kind regards,
Team Phase Eight
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