I’m really sorry to hear you received the incorrect dress and that obtaining a full refund has been difficult. That’s not the experience we want for you.
We’ll look into what happened with your order and the refund process to prevent this from happening again. If you’d like, please contact us so we can review the status of your refund and assist with reprocessing if needed.
“Great selection of dresses, I was looking for a dress to wear at a wedding in June. I had such a good selection to choose from.
My order arrived on time. Very easy to use web site.”