Hi Anne. We’re really sorry to hear you had a terrible experience with our service. We appreciate your review and we are continuously looking to improve our response times for our customers. We would love to have you shop with us again to re-store your faith.
Hi Rachel. We’re incredibly sorry to hear about the trouble you’ve experienced with our service, that isn’t what we’d expect. Your query has since been resolved, but we would love to re-store your faith in us here at Phase Eight in the future.
“Phase eight is great if you are looking for something a little different. You have to pay more for items but the quality is excellent and the clothes last.
The staff are very helpful and knowledgeable.”
“When I wrote to the company asking if I could please exchange for a smaller size for the price that I’d paid , I didn’t receive a response regarding that. Disappointed”
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