Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,035 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,197

Anonymous

Anonymous // 01/01/2019

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“Great company to deal with.”

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Posted 3 months ago

“Loved both the service in store on Blanchardstown and the speedy delivery. Delighted with my dress.”

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Posted 3 months ago

“Ordering online was really easy.”

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Posted 3 months ago

“Whilst the dress itself is wonderful and a great fit, it's absolutely mind-blowing that Phase Eight send it via courier in a brown paper parcel folder down to A4 ... The creases are embedded like pleats but I can only use a light setting on the iron to get them out ... Please send dresses like this as other stores do... Via a hanger !!”

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Posted 3 months ago

We’re sorry to hear about the packaging and the creasing issue. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“It's easy to order and return. Refunds are paid promptly. However, items often arrive very creased. It's great to see a petite range but most have so much material it swamps a small frame.”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“Beautiful. Quality, durable & timeless. Great price for me because l managed to get it during the Bank holiday sale. Thanks Phase Eight”

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Posted 3 months ago

“I have not received this item. I have rung customer services and they were looking into it. Not heard since. Ordered 18 May! Very disappointing.”

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Posted 3 months ago

We’re sorry to hear you haven’t received your item and that there has been no follow-up after your call. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“Lovely scarf of a generous size that works well as a wrap. Colour is lovely too”

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Posted 3 months ago

“Delivery ok , refunds take forever.”

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Posted 3 months ago

“Bought the 10. Realised too big. Ordered the 8 online. Returned the 10 to store. Easy! 8 is perfect x”

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Posted 3 months ago

“Very hit and miss”

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Posted 3 months ago

“Love this dress, lovely to wear love that it has no waist often the body is too short for me if you are larger up top, this is a great style!”

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Posted 3 months ago

“Finding things alot easier than l thought, ordering items online & returning items for wrong sizes is better, delivery items come quick as well.”

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Posted 3 months ago

“Colour is as described”

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Posted 3 months ago

“I have not received my order yet! It’s been over 2 weeks! I have contacted your company several times and nothing has been sorted! You eventually cancelled the order because you couldn’t fulfill it. You said it was in stock, said you had it in two shops, took my money and then said it wasn’t in stock? Cannot trust this company.”

Helpful Report

Posted 3 months ago

We’re sorry to hear you haven’t received your order and that your previous contacts haven’t resolved this. Please reach out to our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“The dress is perfect for a family wedding in Cyprus. Happily, it was on sale so added bonus.”

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Posted 3 months ago

“Beautiful top”

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Posted 3 months ago

“Easy to order. Arrived quickly lovely fit.”

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Posted 3 months ago

“Very good quality fabric .”

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Posted 3 months ago

Phase Eight is rated 4.3 based on 7,035 reviews