“I can usually find something that I like on the Phase Eight website.
The items that I have purchased have been accurately sized and good quality, which I guess is why they are a ltltle expensive. Good choice throughout the different seasons.
Not fashion forward but a thoughtful and varied offering.”
“Enjoy shopping at phase eight as clothes tend to have classic cuts and use quality materials which mean they don't go out of style quickly. When shopping online, website easy to navigate.”
“Having closed so many P8 stores, you need to review your policy of not refunding through your concessions outlets. I travelled to a P8 store that was still showing it was open only to find it had closed 2 months before!”
Thank you for your feedback, Julia. We’re very sorry for the inconvenience caused by the store closures and for the difficulties with refunds at concession outlets. Your comments have been passed to our team for review, and we appreciate you bringing this to our attention.
“On this occasion I am disappointed with what I have received and am returning the item. The packaging was poor and the quality of the item is less than I would expect from Phase Eight. I am hoping this is an unfortunate ‘one-off’ situation.”
“Got the dress in a shop, which was dearer in the petite size 14 than a normal size14. Which I wasn't happy about. But then looked on line for a facinator and saw it for £50.00 cheaper. So I took the original one back, and ordered on line.”
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