“Very vibrant colour. Good fit. I chose petite as the regular is far too long arrived quite creased so would need a steam. Looking forward to wearing to a wedding later this month”
“Sadly I never received my dress and I did pay for it and to date it has not arrived.
I’ve emailed and tried contacting costumer services but U haven’t had any success”
We’re sorry to hear your dress has not arrived and that you haven’t had a response when contacting us. Please reach out to our Customer Care team so we can look into this and assist further.
“A lovely collection for 2026. Quick delivery.Easy return hopefully .I had to reorder my first purchase was a bit too big and long in the arms. The second one arrived quickly so I was able to decide between the two. Second one a perfect fit.”
“I bought the dress online in the sale, However is still was not a cheap dress, the packaging was like a pakage from ebay. Came loose in a plactic bag, extremly creased on arrival. I expected higher standards from phase eight. This is the first time I've purcased from phase eight on line and the experience wasnt a great one. In shop service is always good.”
“The jump suit arrived in a very small envelope. It was ridiculously creased and crumpled. It looked dreadful. I didn’t even try it on as it was that creased. I would have needed to iron it before I tried it on. That’s not my risk.”
We’re sorry to hear the jumpsuit arrived badly creased in a small envelope. That isn’t acceptable. Please contact our Customer Care team so we can look into this and assist further.
“Never received the item. I contacted customer service twice and had no resolution. We lost over hundred pounds on this purchase. I would not recommend Phase Eight!”
We’re sorry to hear you never received the item and that contacting us twice didn’t resolve it. This isn’t the experience we want. Please contact our Customer Care team so we can look into this and assist further.