Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,036 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,200

Anonymous

Anonymous // 01/01/2019

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“Always lovely fitting clothes”

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Posted 3 months ago

“Excellent service and delivered in time.”

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Posted 3 months ago

“Prompt service”

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Posted 3 months ago

“Very disappointing, the fascinator didn't arrive. When I chased it I was promised it would be sent out that day. Later in the day I had a refund in my account with no explanation. I spoke to someone on the chat who said it was out of stock. When I asked if they were going to let me know there was no reply. Terrible customer service and let down 1 week before the wedding. Not good enough and would never recommend phase eight due to this experience”

Helpful Report

Posted 3 months ago

We’re sorry to hear your fascinator didn’t arrive and that you received a refund with no explanation. This isn’t acceptable. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“Good service, helpful assistance in store.”

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Posted 3 months ago

“Great customer service.”

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Posted 3 months ago

“I like phase eight clothing overall as they have some nice pieces for casual and are go to for occasion wear. Easy to shop online and returning to store is handy for me”

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Posted 3 months ago

“I ordered the bracelet set - was told Evri would deliver a waited and waited and waited and was told there was “a problem”. Contacted Phase Eight who looked into it and came back to say it had been lost in transit 🤔very suspicious. I have been refunded but was disappointed as wanted the item fir a special occasion.”

Helpful Report

Posted 3 months ago

We’re sorry to hear about the lost bracelet set in transit and the disappointment this caused, especially for a special occasion. Since you were refunded, we understand this may still be frustrating. If you’d like any further assistance, please contact our Customer Care team so we can look into this and help further.

Posted 3 months ago

“Just what I needed. Perfect”

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Posted 3 months ago

“Great site, easy to use and true sizing”

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Posted 3 months ago

“Beautiful clothes!”

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Posted 3 months ago

“Always good quality”

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Posted 3 months ago

“Great returns, this was my 4th try at the right wedding outfit and this was the perfect dress!”

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Posted 3 months ago

“I have sent it back on 11th May as wrong size and haven’t heard a thing. Not even an email and no refund as yet.”

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Posted 3 months ago

We’re sorry to hear you haven’t had a response about your return sent on 11th May. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“A brand I can rely on. Very good online service. Pity no shop in my area”

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Posted 3 months ago

“I like it but as the weather has been far too hot for long sleeve tops I haven't worn it yet. However, will look forward to wearing it later in the year.”

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Posted 3 months ago

“I would not recommend this item That said k wouldn't recommend anh garment received last week as i believe all three items were substandard to what I have purchased in the past...”

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Posted 3 months ago

“Always lovely quality, variety and helpful staff in my local Wborne branch.”

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Posted 3 months ago

“Phase Eight clothes are very nice but the packaging for delivery needs to be looked at as everything I have ordered arrives crumpled.”

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Posted 3 months ago

“I had to return the original jacket as it was damaged in the outside packaging , so they wavered the postage charge , which I thought was great customer service . I received the refund very quickly too. I ordered a new identical jacket and it came very quickly too , and I love it .”

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Posted 3 months ago

Phase Eight is rated 4.3 based on 7,036 reviews