Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,036 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“It has been over 2 weeks since I placed my order and it has not yet been dispatched. Phase Eight service is dreadful. Hats have now arrived . One in a paper carrier bag and is damaged . The other arrived in s torn Hobbs hat box that has been sellotaped - terrible service from Phase Eight”

Helpful Report

Posted 3 months ago

We’re sorry to hear your order hasn’t been dispatched after over two weeks. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“Just what I was looking for, but still had to take up the hem of the trousers even though I had bought ‘petite’”

Helpful Report

Posted 3 months ago

“Fits beautifully and looks great.”

Helpful Report

Posted 3 months ago

“Really like Phase Eight and their store in Morpeth”

Helpful Report

Posted 3 months ago

“Very pleased with this dress perfect for an upcoming holiday.”

Helpful Report

Posted 3 months ago

“Very efficient service and items well packed”

Helpful Report

Posted 3 months ago

“Good on line shop. I found what I wanted really easily. They kept me informed of what my order was doing with delivery. Unfortunately if you need a refund you don’t get much information though just you have to wait”

Helpful Report

Posted 3 months ago

“Lovely dresses lots of choice”

Helpful Report

Posted 3 months ago

“Speedy delivery unfortunately item not as seen on website”

Helpful Report

Posted 3 months ago

“My first on line order with Phase Eight will be my last. Appallingly tardy delivery on one item described as "in stock"; earrings described as "in stock" cancelled by Phase Eight and a very expensive dress arrived badly creased in a torn plastic covering with no packing other than a recycled piece of tissue paper.”

Helpful Report

Posted 3 months ago

We’re sorry to hear about the delays and the condition of the dress on arrival. We understand how frustrating that must be. Please contact our Customer Care team so we can look into this and assist further.

Posted 3 months ago

“Very stylish brand. Lots of choice. Suits a range of ages/ sizes. I recently had a problem, which was resolved in no time at all!”

Helpful Report

Posted 3 months ago

“Pünktliche Lieferung mit aktuellem Lieferstatus per Mail. Gerne wieder!”

Helpful Report

Posted 3 months ago

“It fits perfectly and it’s for my daughters wedding thank you”

Helpful Report

Posted 3 months ago

“Very pleasant shopping experience at Fosse Park Leicester. All the staff Very polite and pleasant and very helpful.”

Helpful Report

Posted 3 months ago

“Clutch bag was exactly what they described and very good quality. Delivery on time”

Helpful Report

Posted 3 months ago

“prompt response. happy shopping with phase eight.”

Helpful Report

Posted 3 months ago

“The item came as advertised, great value”

Helpful Report

Posted 3 months ago

“Simple to order and fast delivery”

Helpful Report

Posted 3 months ago

“The quality is superbe but the fit is small - i have recently lost 6 stone and wear size 10/12/14 in Next and M&S for example, but I had to get the 18 in phase eight!”

Helpful Report

Posted 3 months ago

“Lovely suit, nice colour, but the fabric creases really badly and particularly as it is a pale colour it looks very messy after half a day’s wear.”

Helpful Report

Posted 3 months ago

Hi Gaynor, Thank you for your feedback. We’re pleased to hear you loved the colour and style of the suit, but we’re sorry to learn the fabric did not perform as expected during wear. We understand how disappointing it is when creasing affects the overall look, especially with lighter colours. Your comments are appreciated and will be shared with our product team for review. Kind regards, Phase Eight Customer Care

Posted 3 months ago

Phase Eight is rated 4.3 based on 7,036 reviews