“Item bought online, happened too big be big, ordered a smaller size, returned the big one, all within 1 week time. Received refund in my account next week, no hussle”
“One of my favourite shops. Unfortunately ours has closed where I live so it has limited my buying from Phase Eight as I like to browse and try on in a shop”
Good morning,
We’re very sorry to hear that you received the incorrect size we completely understand how disappointing that must have been. Rest assured this will be reported to ensure that the sizing is accurate in future.
Kind Regards Phase Eight Customer Care
“I have several outfits from Phase Eight & love the brand n their customer service. Only this time I was disappointed with the packaging & the state in which my new Ava velvet dress arrived.. had to send it back”
“I always shopped in the phase Eight stand alone stores. Loved your clothes, always so well made and quality was excellent. Not enough variety in your concession stores.”
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