Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Lots of dresses to choose from. Easy to use website and order clothes. Delivered quickly. Easy to return, too.”

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Posted 7 months ago

“Very dissatisfied and disappointing. Item came 3 days late despite paying for next day delivery. Gift box came broken with parts of the bag lifting. Customers service offered no exchange or compensation.”

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Posted 7 months ago

Hi there, I’m really sorry to hear about the late delivery and the broken gift box, and that our team didn’t offer a suitable resolution. This isn’t the experience we want for you. Please could you contact our Customer Care Team with your order number and any supporting details (order number, delivery date, photos of the broken box/bag, and proof of purchase)? We’ll review the case promptly and arrange a suitable resolution, whether that’s an exchange, refund, or another option. We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight

Posted 7 months ago

“Haven't worn yet, but fit is good. Very pleased with quality”

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Posted 7 months ago

“Ordered this for my friend and she looks amazing in it”

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Posted 7 months ago

“Phase eight always have lovely items”

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Posted 7 months ago

“Absolutely stunning, nicer than the pictures and the material is beautiful”

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Posted 7 months ago

“Phase Eight are super efficient with delivery & in this case returns Website user friendly & easy checkout”

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Posted 7 months ago

“Very efficient service, would certainly choose to buy from phase eight again”

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Posted 7 months ago

“So comfortable, fresh and cool. Can’t wait for summer to wear it.”

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Posted 7 months ago

“Extremely pleased with my purchase and also the customer service is one of the best experiences I have had.”

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Posted 7 months ago

“Great service and delivery. Great quality.”

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Posted 7 months ago

“I'm sorry I love this Company but this dress is nothing short of a disaster. It's a terrible fit, it feels like a dishcloth & it's presentation is absolutely abominable!”

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Posted 7 months ago

Hi Rose, I’m really sorry the dress hasn’t met your expectations, the fit, fabric feel, and presentation aren’t what we want for you. Please could you contact our Customer Care Team with your order number and a few photos showing the fit and the presentation? We’ll assess the issue and arrange a suitable resolution, whether that’s a replacement, refund, or another option. We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight

Posted 7 months ago

“Absolutely love Phase Eight especially for more formal attire however unfortunately this year’s dresses just don’t suit me. I’ve tried a selection on in shops and via on line service but nothing suits this year! Really don’t like the little belts and the lack structure. Pity but looking elsewhere.”

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Posted 7 months ago

“I still haven’t received my dress and Phase Eight haven’t tried to resolve the issue .”

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Posted 7 months ago

Hi Rohini, I’m really sorry you haven’t received your dress and that Phase Eight hasn’t resolved this yet. This isn’t the experience we want for you. Please could you contact our Customer Care Team with your order number and any details you have (delivery attempts, tracking, dates, etc.)? If you have photos or screenshots, please include them. We’ll look into the delay and arrange a suitable resolution for you, whether that’s a replacement, refund, or another option. We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight

Posted 7 months ago

“Fits perfectly and should be a nice and cool top for the summer”

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Posted 7 months ago

“Great service as always from Phase Eight.”

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Posted 7 months ago

“Best shop ever !”

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Posted 7 months ago

“Very nice expensive for what it is. Zip poor Quality. Not sure it will last”

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Posted 7 months ago

Dear Customer, Thank you for taking the time to share your feedback. I’m really sorry to hear that you were disappointed with the quality of the zip, especially given the price. Your feedback is very helpful for us to review our quality checks, and this has been shared with our merchandising team for further review. Warm regards Phase Eight Team

Posted 7 months ago

“Incredibly helpful and patient staff, nothing too much trouble”

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Posted 7 months ago

“This jumpsuit fitted me perfectly. I normally wear size 12 but found size 10 a better fit for me.”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,256 reviews