“Have bought phase eight clothes all my adult life & always been very happy with your clothes. I don’t seem to find quite so many items these days maybe because I’m older.”
“I normally love phase eight clothing but was very disappointed with what I received this time , expensive for the poor quality of the dress I ordered”
“Best selection of petite clothes on the market but not always in all the styles . Please expand all styles to all petite women- or offer exclusive styles!”
Thank you for your review, Sheila. We're very sorry to hear that the dress wasn't perfect for you. Your satisfaction is really important to us, and we hope your return experience goes smoothly. We truly appreciate your support and look forward to serving you better in the future.
“I normally like Phase Eight clothing but did not like this garment. The packaging was appalling. Too small a carton. Coat was stuffed into small bag without any plastic covering. En route the bag had split open in several places exposing the material. Please take this up with your packers. Had it been raining when delivered the coat would have been wet and possibly damaged. This did not endear me to the garment before trying it on and on return I deliberately put it back in original packaging but had to cover this with further packaging.”
Thank you for your feedback, Rachel. We completely understand your frustration regarding the delay in delivery, we are very sorry. Your concerns are important to us, and it looks like our lovely Customer Care Team have handled this already for you with a resolution. We would love to make your next experience a better one.
“I am so glad I discovered Phase Eight. The clothes are generally good quality and very stylish. A lot of the dresses include pockets, so what's not to like.”
Thank you for your review, Laura. We're really sorry to hear about your experience and the delay in our response. We completely understand how frustrating this must be for you. Our fantastic Customer Care Team have processed your refund today for you. We look forward to restoring your faith in us with your next purchase.
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