Hello Rachel. We’re really sorry to hear that your refund was delayed. It looks like this has since been resolved for you. We hope to make your next experience a better one.
“The dress material feels fab and the style looks great BUT if you are small/petite and tiny it’s too big. I ordered the 8 and I’m 8-10 and it was totally huge. Hope this helps. I so like the colour and style and it doesn’t like me!!”
Hi Margaret. We’re really sorry to hear Phase Eight hasn’t met your expectations this time. If the item isn’t as pictured, or you’re unhappy with the quality for the price, please get in touch so we can help resolve it. You can contact us here for assistance:
https://www.phase-eight.com/here-to-help/contact-us.html
“I’m 76 years old and have been a fan of
Phase Eight for years. They still sell clothes for my taste and often I’m very pleased with my purchase. I usually by online as it’s so easy to return if “ not suitable “. Always look for a bargin in the sales!!”