Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Phase Eight has a great range of products online. I was happy with the pricing. I was unsure of my sizing so ordered two sizes, the order arrived quickly with good communication. The return process was easy and I received my refund with no delay.”

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Posted 7 months ago

“Beautiful dress, fits perfectly to size (I'm a size 18) and feels really comfortable to wear (lovely soft under-fabric which has some stretch in it for a comfortable fit). Would be happy to recommend this dress for a special occasion!”

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Posted 7 months ago

“No cami top for under the blouse was delivered???”

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Posted 7 months ago

Hi there, I’m really sorry to hear that the cami top intended to be worn with your blouse wasn’t delivered. That certainly isn’t the experience we want for you. Please could you get in touch with our Customer Care Team so we can provide the best resolution for you? We look forward to making this right and really appreciate you taking the time to raise this. Kind regards, Team Phase Eight

Posted 7 months ago

“I cannot review the bag because Evri lost it!! I will not buy anything from Phase 8 online whilst you use Evri.”

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Posted 7 months ago

Hi Laura, I’m really sorry to hear Evri lost your bag, that’s incredibly frustrating. This isn’t the experience we want for you. We can see that this has been resolved and you have been refunded. We hope you have a beautiful day ahead! Kind regards, Team Phase Eight

Posted 7 months ago

“Whats happened to the cut on dresses? What is going on with the terrible packaging, I mourn the days when a Phase Eight parcel would arrive in a box and the garment beautifully presented.”

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Posted 7 months ago

Hi Diane, I’m really sorry about the concerns with the dress cut and the packaging not meeting your expectations. This isn’t the experience we want for you. Thank you for returning the dress back to us, we really do appreciate raising these concerns with us. I can see a refund has been processed already but if there's anything else we can help with please do reach out to our Customer Care Team. Kind regards, Team Phase Eight

Posted 7 months ago

“Love the quality and styles of Phase Eight clothes”

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Posted 7 months ago

“Collected dress from phase 8 shop. Really helpful. Let me try it on. Offered to steam the creases out of the pleats.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“I returned this jacket on 17th March and am still waiting for confirmation of the return!”

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Posted 7 months ago

Hi Sarah, I’m truly sorry to hear that you’re still waiting for confirmation of your return. This isn’t the experience we want for you, and we appreciate how frustrating it must be. Our team has just reached out to you regarding this, and we sincerely thank you for your patience throughout the process. Wishing you a lovely rest of your day! Kind regards, Team Phase Eight

Posted 7 months ago

“Staff at store extremely helpful and attentive.”

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Posted 7 months ago

“Most of the time phase eight clothing is very good.”

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Posted 7 months ago

“I’ve not worn this top yet but it’s ready for summer! It’s washed and ironed lovely, just need a little warm sunshine to get it on! Lovely fabric, great print can’t wait to wear it!”

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Posted 7 months ago

“Click and collect took far too long 5+ days. In store service brilliant. Lovely staff in Morpeth shop, very helpful when shopping for my sons wedding”

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Posted 7 months ago

“Received dress all creased - looks like an old rag 😡😡 Disgusting !!!!!”

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Posted 7 months ago

Hi there, I’m really sorry to hear your dress arrived creased and looking unsatisfactory. I completely understand how disappointing this is for you. Please could get in touch with our Customer Care Team so we can provide you with the best possible resolution? Thank you so much for letting us know, and we look forwards to making this right. Kind regards, Team Phase Eight

Posted 7 months ago

“Consistently good quality items”

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Posted 7 months ago

“Lovely dress but far too long. I’m 5ft5 but even with heels to long. Couldn’t be shortened as would spoil the border at the bottom”

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Posted 7 months ago

I’m really sorry the dress is too long and that shortening isn’t possible without affecting the border. That isn’t the experience we want for you. Please could you contact our Customer Care Team so we can review options and find the best resolution for you? We appreciate you letting us know and we’ll work to make this right.

Posted 7 months ago

“Usually good”

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Posted 7 months ago

Hi Gillian, Thanks for the feedback. We’re glad you find Phase Eight usually good. If there’s anything we can do to improve or if you have any questions, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Always great service, prompt delivery arriving when planned. I found when dealing with customer service they were very professional, helpful and accommodating.”

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Posted 7 months ago

“This is a beautiful dress. I bought it for a wedding in July. True to size. Material is beautiful and the large hem just finishes it off. It draps beautiful. It fits and feels expensive. Would definitely recommend this dress.”

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Posted 7 months ago

“Just what I was looking for - very versatile so I bought the coral and navy”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,256 reviews