“Very disappointed with the way the item was packaged. I haven't ordered online from Phase Eight for a long time, but certainly won't be doing so again.”
Thank you for sharing your feedback with us. We're so sorry to hear that the packaging did not meet your expectations. Your comments are important to us, and we are continuously working to make sure this does not happen again. We hope you'll reconsider us in the future.
Thank you for your review, Ranjit. We're so sorry to hear that your order was delayed. It looks like this has since arrived for you which is fantastic! We appreciate your patience, however if you need any assistance, please reach out to us through the link below.
https://www.phase-eight.com/here-to-help/contact-us.html
“Phase Eight is generally my 'go to' place . Most clothes fit well and are good design and quality.
Occasionally, unfortunately the fabric quality does not meet the usual standard of Phase Eight.”
Thank you for your recent feedback, Karen. We truly apologise for the inconvenience you’re experiencing with your refund. We understand how important this is and appreciate your patience. We can see that this has now been processed and refunded for you today. We look forward to restoring your faith with us in the future.
“I have been buying from Phase Eight for at least 40yrs. Adore all your styles & still have many of the outfits as well made
Thank you for being my main dresser all these years”
Thank you for taking the time to share your thoughts, Ann. We are genuinely sorry to hear that your experience with Phase Eight hasn't met your expectations. Your feedback is invaluable to us and it seems like your query has since been resolved by our Customer Care Team. We would love to restore your faith in us soon.
“My mum tried it in the new Liverpool store first but I purchased it online mainly because of the online offer.
The staff are lovely and there is a nice atmosphere in the Liverpool store.
Plenty of nice clothes to choose from. I love phase eight clothing because of the quality.”
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