Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Great service and Good styles”

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Posted 7 months ago

“Good service”

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Posted 7 months ago

Hi Gina, Thanks for the great feedback. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Nice, luxury , comfy”

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Posted 7 months ago

“Good collection of outfits.”

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Posted 7 months ago

“The shoulder does not sit properly and shows your underwear”

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Posted 7 months ago

Hi Carole, Thanks for sharing your feedback. We’re sorry to hear the shoulder fit is revealing underwear. that’s not what we aim for. We’ll pass your comments to our product team for review. If you’d like, we can help you find a better-fitting alternative or arrange a return. Kind regards, Team Phase Eight

Posted 6 months ago

“They are quite different to other firms. I only use them for jumpers. I don’t wear formal dresses.”

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Posted 7 months ago

“So Much Love!”

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Posted 7 months ago

“I returned this dress 2 weeks ago and still not received my refund”

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Posted 7 months ago

Hi Ann, I’m really sorry you haven’t received your refund yet. This isn’t the experience we want for you. Please could you contact our Customer Care Team with your order number and proof of postage please? We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Phase Eight Customer Care. Team Phase Eight

Posted 7 months ago

“Dress is as described, and is just like the picture on your on-line website.very pleased with it. Good packaging and prompt delivery, within the time frame given. I have shopped with you before and continue to be very happy with your excellent service.”

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Posted 7 months ago

“I have never ordered from Phase eight before. Its a lovely company to order from. Very easy and fast delivery with added easy to return”

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Posted 7 months ago

“I'd never bought anything from Phase Eight before as it looked a bit pricy. But I've changed my opinion. Honestly, it's more than worth it!”

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Posted 7 months ago

“Nice fit, stretchy and smart”

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Posted 7 months ago

“Beautiful top Lovely fabric Looks very stylish on True to size Delighted with my purchase”

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Posted 7 months ago

“Lovely blouse. Excellent quality. Great service via collection at the shop in Worcester.”

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Posted 7 months ago

“Lovely dress well made and very reasonably priced in the sale.Generous size 12”

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Posted 7 months ago

“This is my third iteration of this coat, showing how much I love the style. I buy it whenever phase Eight introduce a new colour. Each one is ever so slightly different,as well as in colour, with slightly thinner fabric for my second one and tighter sleeves for this one.”

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Posted 7 months ago

“I love the pretty outfits that you can get for a special event such as a wedding. Hopefully it will be individual and no-one else will be wearing it! Delivery arrives promptly, and it is no problem to send items back if unwanted.”

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Posted 7 months ago

“Still not delivered, so unable to leave a review.”

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Posted 7 months ago

Hi Anne, I’m really sorry your item hasn’t arrived yet. I have reviewed your tracking details and your parcel should be with your shortly. We do hope you love the bag once yo receive it. Kind regards, Team Phase Eight

Posted 7 months ago

“Fast with return,”

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Posted 7 months ago

“I have been shopping at Phase Eight for years. However, recent experiences have been incredibly frustrating. I was sent the wrong item, no reply to the initial email so I had to chase. They then asked me to place another order and for me to return the wrong item, which I did. They then refunded the wrong item, which was almost half the price. I questioned this and gave them the price - I sent an incorrect sum, an error on my side but their response with 'actually, we don't owe you... we only owe you...' was really out of place. They then refunded me the difference, too. The replacement top arrived and was damaged. I now have to return this as well. Customer service has been really unprofessional and somewhat provokative, which I am not used to from Phase Eight. I've now shopped at White Stuff instead, thankfully there are many other nice brands out there. But what a shame!”

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Posted 7 months ago

Hi there, I’m really sorry to hear about the repeated issues you’ve faced with your orders and the frustration this has caused. This isn’t the experience we want for you. We appreciate you letting us know and we’ll do our best to make this right by ensuring your feedback is raised. Kind regards, Team Phase Eight

Posted 7 months ago

Phase Eight is rated 4.3 based on 7,256 reviews