Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,051 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,222

Anonymous

Anonymous // 01/01/2019

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“Love the quality and styles of Phase Eight clothes”

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Posted 5 months ago

“Collected dress from phase 8 shop. Really helpful. Let me try it on. Offered to steam the creases out of the pleats.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“I returned this jacket on 17th March and am still waiting for confirmation of the return!”

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Posted 5 months ago

Hi Sarah, I’m truly sorry to hear that you’re still waiting for confirmation of your return. This isn’t the experience we want for you, and we appreciate how frustrating it must be. Our team has just reached out to you regarding this, and we sincerely thank you for your patience throughout the process. Wishing you a lovely rest of your day! Kind regards, Team Phase Eight

Posted 5 months ago

“Staff at store extremely helpful and attentive.”

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Posted 5 months ago

“Most of the time phase eight clothing is very good.”

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Posted 5 months ago

“I’ve not worn this top yet but it’s ready for summer! It’s washed and ironed lovely, just need a little warm sunshine to get it on! Lovely fabric, great print can’t wait to wear it!”

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Posted 5 months ago

“Click and collect took far too long 5+ days. In store service brilliant. Lovely staff in Morpeth shop, very helpful when shopping for my sons wedding”

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Posted 5 months ago

“Received dress all creased - looks like an old rag 😡😡 Disgusting !!!!!”

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Posted 5 months ago

Hi there, I’m really sorry to hear your dress arrived creased and looking unsatisfactory. I completely understand how disappointing this is for you. Please could get in touch with our Customer Care Team so we can provide you with the best possible resolution? Thank you so much for letting us know, and we look forwards to making this right. Kind regards, Team Phase Eight

Posted 5 months ago

“Consistently good quality items”

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Posted 5 months ago

“Lovely dress but far too long. I’m 5ft5 but even with heels to long. Couldn’t be shortened as would spoil the border at the bottom”

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Posted 5 months ago

I’m really sorry the dress is too long and that shortening isn’t possible without affecting the border. That isn’t the experience we want for you. Please could you contact our Customer Care Team so we can review options and find the best resolution for you? We appreciate you letting us know and we’ll work to make this right.

Posted 5 months ago

“Usually good”

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Posted 5 months ago

Hi Gillian, Thanks for the feedback. We’re glad you find Phase Eight usually good. If there’s anything we can do to improve or if you have any questions, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“Always great service, prompt delivery arriving when planned. I found when dealing with customer service they were very professional, helpful and accommodating.”

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Posted 5 months ago

“This is a beautiful dress. I bought it for a wedding in July. True to size. Material is beautiful and the large hem just finishes it off. It draps beautiful. It fits and feels expensive. Would definitely recommend this dress.”

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Posted 5 months ago

“Just what I was looking for - very versatile so I bought the coral and navy”

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Posted 5 months ago

“A faulty product was sent to me with returned from previous customer tags and in-house notes on it. Customer service were hard to connect with, but once connected they engaged. However I had to chase them again 2 weeks later for a full refund which had not issued.”

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Posted 5 months ago

“As always you never fail to deliver. Perfect everytime...”

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Posted 5 months ago

“Usually excellent, unfortunately one of my blouses arrived with a John Lewis security tag still on it .I took it into Phase Eight Market Harborough store but they were unable to remove it.They returned it and reordered the same blouse which arrived safely today.”

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Posted 5 months ago

“Great updates from Phase Eight and excellent customer service.”

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Posted 5 months ago

“Good quality item. Quick delivery. Kept informed from despatch to delivery. Thank you”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,051 reviews