“Hun verpakking is onvolledig (geen retourlabel) ze reageren niet op email. Ik heb met ze gebeld en ze zouden retourlabel opsturen, al 4 werkdagen voorbij. Nog steeds geen retourlabel ontvangen.”
“The zip was broken - very disappointing. It looked like to me like this dress was a return from someone else that had then been sent to me. Not what I expect when buying a Β£130 dress! Won't be using phase eight again.”
“Trousers I wanted where out of stock, phase eight asked if I could be notified if they came back into stock. I didn't expect to hear anything, but several weeks later had an email to say they were available still at sale price. Thank you so much.”
“The dress was lovely and fitted perfectly except for the neckline. One side of the V lay perfectly but the other kept lifting up so I had to send it back which was is shame because it looked lovely”