“This is a reliable company with good quality items made with natural materials. I love their pure silk/ chiffon tops. I just bought my first cashmere item from them. Very pleased.”
“The dress was the completely wrong size! At least and 18 when it said 14 on the label so I had to send it back. To add insult to injury £1.95 has been deducted from the refund when it was not my fault.”
Hi Anne,
Thank you for your feedback. I’m sorry to hear about the incorrect size and the unexpected deduction from your refund.
Please share your order number and any relevant details so we can investigate the sizing issue with the label and review the refund deduction promptly. We value your satisfaction and will work to resolve this for you.
“You have the most beautiful gowns, etc, and it's been a pleasure shopping with you. My items arrived very quickly, and safely. I am impressed with everything about Phase Eight, great choice, and how to accessorise your outfits perfectly. An added plus when you have no large stores or specialist stores near by.”
“Items delivered quickly but they are arriving very creased and not well wrapped, pleated skirts etc are a nightmare to get the creases out, the cost of some items should generate a more careful service.”
English
Deutsch
Nederlands
Русский
