“Ordering process was easy items arrived promptly.
I had ordered multiple items for choice and the returns process was so easy. There was an issue with items that were soiled on arrival. I contacted Phase eight and they sorted out a replacement with 24 hour delivery. Well done phase eight”
“Lovely jumper dress, not too thick & warm so suitable for spring & autumn too. Soft, comfortable & looks good on. I’m 5ft & the dress is a little shorter than I would usually wear, just above the knee, but looks good with black tights & boots, love the funnel neckline, it’s extremely flattering. Would recommend this dress to others.”
“My experience this time was very poor.
Ordered a 16 - label on outside said 16 but dress was a 14
Another person had the same thing happen with the same dress
Paying for postage just added to annoyance”
“Ridiculous costs for delivery and return. This dress was thrown in a bag not even on a hanger and the length was about 8 inches too long. Really disappointed in quality and service recently.”
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