“Lovely jacket, but I have a bad experience with the packaging of a previous garment when this became wet in transit. I notice that the paper packaging is still being used.”
“I am usually very happy with my purchases as the descriptions on the website are quite accurate and should I need to return anything the process is straightforward.”
“I do go in their shop as well as buy on line. Staff in the shop are always very friendly and helpful. Returns for online purchase very easy when needed.”
Hi there,
Thanks for sharing your thoughts. We’re glad you liked the dress and the colours. If you’d like any help with our designs, please contact our customer care team with details and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi Rosemarie,
I’m really sorry the blouse felt so thin and see-through. That isn’t the experience we want you to have.
If you’d like help with alternatives or options (e.g., a layering suggestion or a different fabric), please contact our customer care team with your order number and any photos, and we’ll be happy to assist.
Kind regards,
Team Phase Eight
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