“Die Auswahl war sehr gut und die Preise direkt beim Hersteller waren im Vergleich zum Händler sehr gut. Die Qualität ist bezogen auf den Preis sehr gut und die Kleider sind in Natura genau so, wie auf den Bildern dargestellt. Die Stoffe sind von guter Qualität.”
Hi Helen,
I’m really sorry your order was cancelled and reimbursed without an explanation. That isn’t the experience we want.
Looking at your order, I can see that this was a stock issue, please contact our customer care team if you need further assistance.
Kind regards,
Team Phase Eight
Hi Carolyn,
I’m really sorry the dress bodice didn’t fit as you hoped. We want you to love how it looks and feels.
If you’d like help with finding a better-fitting style, please contact our customer care team and we’ll be happy to assist you.
Kind regards,
Team Phase Eight
Hi there,
I’m sorry to hear that your experience was only average this time. Thank you for taking the time to place your review as we value your opinion.
Kind regards,
Team Phase Eight
“I always find a great choice of items for my wardrobe at Phase 8 whether that be for a special occasion, for work or casual wear. Easy to use website and efficient delivery with some attractive well-stocked bricks and mortar stores for a good in person browse helped by friendly staff.”
Hi Sally,
I’m really sorry your experience was so disappointing and that Phase Eight didn’t meet your expectations. This isn’t the experience we want for you.
Please contact our customer care team with your order number and any relevant details, so we can investigate and resolve this for you as quickly as possible.
Kind regards,
Team Phase Eight
“The dungarees are cream and not white.I have bought them before and they were white (like in the photo) but this time I realised after wearing themn once and comparing them, they are not the same colour and are cream sadly :(”
Hi Florence,
I'm really sorry the dungarees aren’t the white that you expected. That isn’t the experience we want.
Please contact our customer care team with your order number and any photos so we can get this resolved for you.
Kind regards,
Team Phase Eight
Hi there,
I’m really sorry you didn’t receive your Espadrilles and for the technology issues you faced. That isn’t the experience we want.
Looking at your order we have resolved this for you and a refund issued. If you still need our assistance please do contact our customer care team.
Kind regards,
Team Phase Eight
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