“Phase Eight never fails to come up with something perfect for every occasion. Sales are great. Delivery and returns are easy and quick. Always love to shop here- and often do!”
“In stock when I ordered it. I waited a few days after the expected delivery window, then contacted phase eight. They hadn’t even despatched it. It finally arrived after nearly 3 weeks. It was in a cheap flimsy hat box with no other protection, the box was torn and completely squashed. Whoever dispatched this clearly didn’t care.”
We’re really sorry to hear about your experience. Waiting beyond the expected delivery window only to find your order hadn’t been dispatched is frustrating enough, and we completely understand your disappointment with the condition it arrived in.
This is not the level of service or care we aim to provide, and your comments about both the delay and the packaging have been shared with our fulfilment team for review. We take this seriously and will be looking into what went wrong here.
If you haven’t already, please contact our customer service team so we can make this right for you as quickly as possible.
“Not just an ordinary t-shirt but a lovely smart t-shirt. The usual quality you get from phase eight. Really pleased with it. It will go with lots in my wardrobe. Thank you.”
“As always very good quality and awesome fit. There is always something to wear for those who want to look smart or fabulous without exposing too much of the figure.”
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