Hi there,
I’m really sorry you didn’t receive your Espadrilles and for the technology issues you faced. That isn’t the experience we want.
Looking at your order we have resolved this for you and a refund issued. If you still need our assistance please do contact our customer care team.
Kind regards,
Team Phase Eight
“I ordered the coat and paid for it only to find that the one coat that was in stock could not be found and therefore my money was reimbursed. I was very, very disappointed. I will not order from you again.”
Hi Helen,
I’m really sorry you’ve had a disappointing experience with your order and the stock issue, this isn’t what we want for you. if you need assistance regarding stock, we will be happy to help.
Kind regards,
Team Phase Eight
“I find Phase Eight a serious brand with a flair and quality ... in material as well as in the cut. Cuts are elaborate, fit well and interestingly looking.”
Hi Vanessa,
I’m really sorry you feel Phase Eight isn’t for you. That isn’t the experience we want you to receive either.
Please contact our customer care team with your order number and any photos, and we’ll look into this for you.
Kind regards,
Team Phase Eight
“Lovely website that's easy to navigate. However, too many items are made from polyester, even though it may be recycled I for one don't to wear summer clothing made from it, I'd much rather buy natural breathable fabrics”
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