“Very friendly and helpful staff.
Served with a smile and nothing was a problem .
Very obliging to bring out several different outfits to try for a particular occasion.
Would definitely visit in a store .”
“This item was 100% viscose, but I noted so many other items are polyester. It doesn't matter if it's recycled polyester, it's still plastic and still harmful.”
Thank you for sharing your thoughts, Chloe. We understand your concerns about fabric choices and the impact of synthetic materials. Your feedback has been passed to our product team as we continue to review our sustainability practices.
“I paid for next day delivery. The dress wasn’t even dispatched until 15:00 on the next day. Your website gave an estimated date of four days later. Despite calling customer services to have the phone disconnected and trying the chat which was totally hopeless, I gave up. No disclaimer on your website for delays to next day delivery, clearly are. Need to get your act sorted P8.”
We’re truly sorry to hear about the delay with your dress Gerry, and completely understand your frustration, especially after paying for next day delivery. Please contact our customer service team at https://www.phase-eight.com/here-to-help/contact-us.html so we can review your order and ensure a resolution, whether that’s a refund or further assistance with your delivery.
Thank you for bringing this to our attention, and we apologize for the inconvenience caused.
“I had a little trouble with online orders, delivery box very damaged, security tag left in coat but the ladies in the Market Harborough shop couldn’t have been nicer or more helpful.”
English
Deutsch
Español
Nederlands
Français
