Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,066 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,250

Anonymous

Anonymous // 01/01/2019

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“Website easy to use, I'm kept up to date with regards to tracking. I store staff are always attentive and very helpful”

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Posted 6 months ago

“Phase eight often have a combination of matching items, which I love”

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Posted 6 months ago

“I enjoy shopping online with phase 8, clothes arrive by courier and can easily be returned at Post Office using the sticker they provide you with, so no faffing about with QR codes or printing labels.”

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Posted 6 months ago

“Oh dear! I loved this dress when I saw it and was delighted that there was one left in my size. Ordered (and paid for it!) and two days later the order was cancelled as they were out of stock. I saw it was available again a few days later, so reordered it. The order was accepted - and then cancelled once again. I then had to wait for the refunds. Not good. Phase Eight needs to sort out their stock inventory!! This was my first order and I’m now extremely wary of ordering anything else.”

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Posted 6 months ago

We’re really sorry to hear about the repeated cancellations and the delay with your refunds. This isn’t the experience we want you to have. Please contact our customer care team with your order details so we can investigate the stock issue and ensure your refunds are processed promptly. Thank you for your patience, and again we apologise for the inconvenience.

Posted 6 months ago

“I love phase eight styles, very well tailored and worth the price tag”

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Posted 6 months ago

“Stunning style. My glasses & hearing aids displaced the headband unfortunately.”

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Posted 6 months ago

“Phase Eight is a lovely classy website.”

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Posted 6 months ago

“The dress is fitting well and beautiful.”

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Posted 6 months ago

“Very happy shopping with Phase Eight. Plenty of choice on the website and they were very quick sending a refund when I returned a purchase.”

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Posted 6 months ago

“Lovely quality fashion. Have bought from Phase Eight for many years and have never been disappointed. The quality is so good I'm still wearing products I bought over 5 years ago.”

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Posted 6 months ago

“Loxely dress but was too long and was tight across the back even though I ordered correct size for my shape”

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Posted 6 months ago

“Nice company to deal with”

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Posted 6 months ago

“Good quality clothing”

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Posted 6 months ago

“Love Phase eight clothes, been buying them for years, well made and feel good.”

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Posted 6 months ago

“Jumper sizing was ridiculous. Extremely large!”

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Posted 6 months ago

We’re really sorry to hear about the jumper sizing being so large. Please contact our customer care team with your order details so we can check the fit issue and assist with exchanges or alternatives. Thank you for letting us know, and again we apologise for the inconvenience.

Posted 6 months ago

“Beautiful dress unfortunately I had to return as I am only 5ft and it was to long.”

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Posted 6 months ago

“Lovely colour, shape and good quality fabric. Very happy with the purchase.”

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Posted 6 months ago

“I am writing about the incorrect information I received via online chat service and email. During my first chat in Feb 18th, agent Iris confirmed size NL38= UK12. Based on this information, I placed a new order GE11409974783 GB. However, after I received an email from Emma, I found out the sizing information was incorrect. I contacted online agent again around13:30 in Feb 19th to cancel the order asap. Unfortunately , agent Liliana didn’t cancel the order on time, I need to pay 20 euro for return delivery fee. I don’t want to have 2 dresses in the same size. The situation has caused unnecessary inconvenience. I wrote an email to request a better solution. But until now , after 3 weeks, I haven’t received any reply.”

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Posted 6 months ago

We’re really sorry to hear about the incorrect sizing information you received and the subsequent issues with cancelling your order. This isn’t the experience we want for you. Please contact our customer care team with your order number GE11409974783 and details of the incorrect guidance you were given, so we can review the situation, arrange a proper solution, and address any return/fee concerns promptly. Thank you for your patience, and again we apologise for the inconvenience.

Posted 6 months ago

“Love Phase Eight trousers! Very elegant and well-fitting.”

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Posted 6 months ago

“Hermoso, me gusto mucho Y la talla perfecta”

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Posted 6 months ago

Phase Eight is rated 4.3 based on 7,066 reviews