“Can’t get hold of customer service. Lines are very busy and short opening hours. After waiting for a long time to get connected, they ask you to use live chat and hang up. Live chat doesn’t work properly either.”
“I have been a phase eight customer for the 15 years. Yours dresses and materials are almost always out of this world!. I love the exclusivity and the quality of the materials for most dresses! And please never stop your sales ethos!😁”
We’re very sorry to hear that you haven’t received your top and completely understand your distress, especially without an email confirmation. Your order has since been refunded for you. We look forward to restoring your faith in the future.
Thank you for bringing this to our attention.