Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Absolutely beautiful dress fit is to size but back just a little to low for me but beautiful”

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Posted 7 months ago

“Qwertyuiopas”

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Posted 7 months ago

“Good delivery. Poor sizing”

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Posted 7 months ago

“Excellent service. Prompt delivery great value”

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Posted 7 months ago

“The shirt was too dark and tooo big”

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Posted 7 months ago

“Great selection of dresses, I was looking for a dress to wear at a wedding in June. I had such a good selection to choose from. My order arrived on time. Very easy to use web site.”

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Posted 7 months ago

“.............”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“Nothing like the photo. Zip was almost impossible to do up once the trousers were on. Horrible colours. Not pull-on, as advertised. When I returned them nd complained I had to ask again for the postage to be refunded. Total rip off.”

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Posted 7 months ago

Hello Christine, Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience. This certainly isn’t the standard we want for our customers. I’m sorry that the trousers did not match the product description or images, and that the fit and zip caused such difficulty I completely understand how frustrating this must have been. The colours appearing different and the item not being pull‑on as advertised is also not acceptable, and I apologise for the disappointment caused. Kind regards, Team Phase Eight

Posted 7 months ago

“Dresses that are comfortable to wear and and are flattering”

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Posted 7 months ago

“Excellent range of clothing to choose from on line but very few items size 18 and above in the stores which means it’s expensive to order a selection of clothes to choose from with the intention of returning those not wanted and waiting for a refund. This season’s clothes appear to be coming up small and many of the dresses are far too long and the wrong material or style to have taken up.”

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Posted 7 months ago

“Great company. Sent out item promptly. Tried the petite also but not right for me so returned.”

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Posted 7 months ago

“It fitted beautifully. I felt really confident wearing it. It was a bit too long and I shortened it by a hem width which suited me better. I would buy another in a different colour if it was available”

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Posted 7 months ago

“Great service and easy to use website”

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Posted 7 months ago

“Easy to order & return if needed”

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Posted 7 months ago

“I ordered two items on line @ £39 each- total £78. Neither were a good fit and I advised I would be returning both items. I opted to return them to my local high street store who gave me a typed ‘Confirmation of returned items’ and that the total refund due to me was £78. Phase Eight credited my bank account with £62.40 - a difference of £15.60. No explanation given. So while I have previously bought both in store & on line from Phase Eight, I would give them a wide berth going forward.”

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Posted 7 months ago

Hello, I am really sorry to hear about the discrepancy with your refund. I can confirm that I have taken a look into this order personally for you and I can see that on the order you did have Adjustment +Extra 20% Off Applied. On our dispatch notes there will always be showing the full price of the item. Please do reach out to our customer care team who will be able to provide you with the full information of the purchase, discount and refund.

Posted 7 months ago

“Excellent service, quality & style also very good. Extremely satisfied with purchase.”

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Posted 7 months ago

“Saw this dress in John Lewis, tried it on and it was love at first sight. I came home and ordered it online straight away. Beautiful quality, perfect fit and ideal for spring and summer. My husband loves it too. Definitely a 5-star dress.”

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Posted 7 months ago

“Always good quality”

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Posted 7 months ago

“Excellent and prompt service. Some very good price reductions. Swift and efficient returns process.”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,256 reviews