Thank you for letting us know of your disappointing experience, Alyson. We’re very sorry for the delay in your refund and the lack of updates. Please get in touch with our customer care team through the link below, so we can look into your return right away and resolve this for you.
https://www.phase-eight.com/here-to-help/contact-us.html
Thank you for your feedback. We’re glad to hear you’re happy with the coat, but we’re very sorry that the packaging and response time didn’t meet your expectations. We hope to make sure your next purchase is perfect for you.
“Phase Eight is one of my favourite brands.
I can always find smart, good quality well made clothes that are true to size. The on line service is fast and reliable.”
“Phase Eight are my go to brand for stylish quality that exactly works for my size and shape (a regular 5’4” size 12..ok sometimes 14!) comfort and quality combined”
“A great array of many styles and fits. Prices are excellent during the sales! Was buying a lot online as presies for others, but the dress was a presie for myself. I didn't NEED it, but I WANTED it. Desireable stuff worth the investment.”
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