Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,047 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“Snelle levering.”

Helpful Report

Posted 5 months ago

“Ordering was easy and the shorts arrived on time.”

Helpful Report

Posted 5 months ago

“They need to refund as quickly as they take payment. It is not fair to expect customer to have to repurchase a faulty dress multiple times and await payment for weeks .”

Helpful Report

Posted 5 months ago

We’re really sorry to hear about your experience—that’s understandably frustrating. We aim to process refunds as quickly as possible, but we recognise that waiting, especially after receiving a faulty item more than once, isn’t acceptable. This isn’t the experience we want for our customers. Your feedback is important, and we’ll be reviewing this to improve both our quality checks and refund times. If you’re still awaiting a refund or need further assistance, please get in touch with our customer service team so we can look into this as a priority and get it resolved for you.

Posted 4 months ago

“Phase Eight is my go to shop for chic, top quality clothes that stand the test of time.”

Helpful Report

Posted 5 months ago

“Good quality clothing. Efficient delivery and reimbursement of returns.”

Helpful Report

Posted 5 months ago

“Beautiful colour and pattern. Unfortunately the buttons were not placed right so the bottom button made the dress stick out with looked very odd.”

Helpful Report

Posted 5 months ago

Hi Carol, Thank you for sharing your feedback. We’re sorry to hear the button placement affected the dress’s fit and appearance. That isn’t what we want for our customers. If you’d like, we can help with a return or exchange for a different style or size, and we can guide you to options with a more balanced fit. Please let us know how you’d like to proceed and we’ll assist right away. Kind regards, Team Phase Eight

Posted 4 months ago

“Phase Eight want to learn how to wrap a dress so that it arrives in a condition that does not look like a creased unwearable condition. It was packed in a small polythene bag and then in a cardboard type envelope.”

Helpful Report

Posted 5 months ago

We’re really sorry to hear your dress didn’t arrive in a wearable condition. That’s certainly not the impression we want to give, and we understand how disappointing it must have been to receive it creased like that. Your feedback on the packaging is really valuable, and we’ll be sharing this with our fulfilment team to review how items are packed and protected in transit. We always aim for our pieces to arrive ready to wear, so we appreciate you bringing this to our attention. If there’s anything further we can do to help, please don’t hesitate to get in touch.

Posted 4 months ago

“Lovely jumpsuit. Fits perfectly and is so comfortable to wear. Good value for money. Just love it”

Helpful Report

Posted 5 months ago

“Phase Eight is my go to if I need something for a special occasion”

Helpful Report

Posted 5 months ago

“I really love the designs from PhaseEight and have several of their outfits for special occasions. I also appreciate the easy return system if needed.”

Helpful Report

Posted 5 months ago

Hi Kathy, Thanks for your feedback. We’re glad you love the designs and find the returns easy, and we’re sorry to hear you rated us 3/5. If there’s anything specific we can improve or if you’d like help finding items you’ll love, please let us know. Kind regards, Team Phase Eight

Posted 4 months ago

“Easy to wear lovely dress”

Helpful Report

Posted 5 months ago

“Beautiful dresses & accessories”

Helpful Report

Posted 5 months ago

“Fast delivery; I've never returned anything, so I can't comment on that process”

Helpful Report

Posted 5 months ago

“Good service easy to use and I was pleased with my purchase”

Helpful Report

Posted 5 months ago

“Excellent Service and does what they say on the tin”

Helpful Report

Posted 5 months ago

“Great reliable service.”

Helpful Report

Posted 5 months ago

“Style and colour very on trend. Flatterng fit and midi length spot on for more petite frame.”

Helpful Report

Posted 5 months ago

“Not the quality it used to be”

Helpful Report

Posted 5 months ago

“Lovely fit fabric”

Helpful Report

Posted 5 months ago

“Quick and easy.”

Helpful Report

Posted 5 months ago

Phase Eight is rated 4.3 based on 7,047 reviews