Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,047 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,217

Anonymous

Anonymous // 01/01/2019

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“Always pleased with the dresses I have bought from PE.”

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Posted 5 months ago

“Lovely quality clothes and a great service online”

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Posted 5 months ago

“Always my go to store for occasion dresses. Love their clothes .”

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Posted 5 months ago

“My favourite shop for ladies clothes”

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Posted 5 months ago

“Very good”

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Posted 5 months ago

“I tried thes shoes on they are very comfortable.I would recommend them to anyone I also bought the hand bag that matches them. They are for our daughter's wedding”

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Posted 5 months ago

“Love shopping during the sales at Phase Eight! Online ordering and delivery process is quick and efficient and they provide regular updates. Arranging returns was quick and easy.”

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Posted 5 months ago

“Even though I returned the dress , the dress itself was beautiful and very good quality. The only reason it was returned was the style did not suit me. But the speed in delivery, quality packaging and fast refund I will definitely use phase eights website again.”

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Posted 5 months ago

“Had a problem with my delivery to start with but once I talked to customer service it was sorted out quickly. Loved the dress but had to send it back as it was too long .”

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Posted 5 months ago

“Speedy supply and easy returns.”

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Posted 5 months ago

“It was far to big and it arrived totally creased just bundled in a bag item returned”

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Posted 5 months ago

Hi Christine, Thanks for sharing your experience. We’re sorry to hear the item was too big and arrived creased. That isn’t what we want for our customers. If you’d like, we can help with a size exchange or return, and guide you to care tips to reduce creasing in future deliveries. Please let us know how you’d like to proceed and we’ll assist right away. Kind regards, Team Phase Eight

Posted 4 months ago

“Ordered 2 pairs of children's shoes in a size 9 twice. First time got a size 9 pair and a random pair of sandals. Took sandals back to a store and re-ordered a size 9 pair in the shoes I wanted. I received a pair of shoes and one was a size 8 and one a size 9. Tried to ring customer services, only to be told you couldn't ring them and to contact online. Completely fed up with phase 8 and shall not be ordering anything else as all trust has gone.”

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Posted 5 months ago

Hi Marcia, We’re very sorry to hear about the issues you’ve experienced with your recent orders and completely understand your frustration. Receiving incorrect items on more than one occasion is unacceptable and not the standard we aim to provide. We also apologise for the difficulty you had trying to reach our customer service team, and we understand how disappointing this must have been given the circumstances. We would like the opportunity to put this right for you. Please contact us with your order details so we can fully investigate what has happened and ensure this is resolved appropriately. Your feedback has been shared with the relevant teams to help prevent this from happening again. Please let us know how you’d like to proceed, and we’ll get it sorted quickly.

Posted 4 months ago

“Good delivery and packaged well”

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Posted 5 months ago

“It's a lovely top! I'm not sure I'll wear it with what I bought it for, short skirt, but it's lovely to wear with black jeans or evening trousers :)”

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Posted 5 months ago

“Very well made”

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Posted 5 months ago

“Beautiful jacket and true to size”

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Posted 5 months ago

“Absolutely beautiful and perfect fit. Thank you”

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Posted 5 months ago

“Fantastic help in store, great selection and easy to locate on line :)”

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Posted 5 months ago

“Quick delivery”

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Posted 5 months ago

“Claire in the Morpeth helped locate this dress for me after the courier failed to deliver, then non in stock. The free postage code I was given didn’t work so ended up paying delivery twice! Thank you Claire you went above and beyond an very much appreciated your customer service.”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,047 reviews