Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,045 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,214

Anonymous

Anonymous // 01/01/2019

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“I ordered my usual size which is 12. It was tight fitting so returned and ordered a size 14 which fits perfectly. I was particularly impressed with the returns and refunding procedure. It was really easy and super fast. Thank you!!”

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Posted 4 months ago

“Jacket did not get delivered and customer service incredibly unhelpful”

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Posted 4 months ago

Hi Lesley, We’re very sorry to hear that your jacket did not arrive and that you were unhappy with the support you received from our customer service team. This is not the experience we aim to provide, and we understand how frustrating this must have been. We would like to look into this further for you and ensure it is properly resolved. Please contact us with your order details so we can investigate what has happened and assist you as quickly as possible.

Posted 4 months ago

“Did not receive item. Advised was being delivered, then delay in delivery, then that it had been cancelled. Also, sent message on chat that matching outfit has stain on, bot closed enquiry.”

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Posted 4 months ago

Hi Cheryl, We’re very sorry to hear about your experience and appreciate you taking the time to raise these concerns. We understand how frustrating it must have been to receive conflicting updates regarding your order, followed by it being cancelled. This is not the level of service we aim to provide, and we apologise for any inconvenience caused. We’re also sorry to hear about the issue with the matching item and that your chat enquiry was closed before it was resolved. This will be reviewed so we can understand what happened and improve our support process. Please rest assured your feedback has been shared with the relevant teams, and if you still require assistance, we’d be happy to look into this further for you.

Posted 4 months ago

“This is my first ever purchase with Phase Eight. I love the quality they are giving to their customers.”

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Posted 4 months ago

“Phase 8 has beautiful dresses. Very feminine very sophisticated and flattering. Stunning colours. Perfect wedding guest dresses”

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Posted 4 months ago

“Super efficient, the two dresses arrived really quickly and the refund for the larger size went through really quickly. A great company to deal with”

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Posted 4 months ago

“Phase Eight is great for occasion wear”

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Posted 4 months ago

“I ordered two dresses very hard to decide both stunning- the wrap dress was delivered in a paper bag type package which was ripped to pieces on delivery not a great first impression”

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Posted 4 months ago

“I have recently bought three items from Phase Eight for the upcoming wedding of my son. Very pleased with my purchases.”

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Posted 4 months ago

“Beautiful outfits and accessories.”

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Posted 4 months ago

“Swift delivery good communication”

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Posted 4 months ago

“The quality of the clothes at Phase 8 are great, but the dress length is too long for me.”

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Posted 4 months ago

“Die Farbe des fascinator war nicht so wie angegeben und passt überhaupt nicht zum Jumpuit. Es ist sehr ärgerlich, da beides zusammen auf dem Foto gezeigt wurde. Auf meine Anfrage habe ich keine Rückmeldung erhalten. Ich möchte den Fascinator nicht”

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Posted 4 months ago

Hi there, We’re very sorry to hear that the fascinator did not match your expectations and that the colour was not as described. We also apologise that you did not receive a response to your previous enquiry, as this is not the level of service we aim to provide. We understand how frustrating this must be, especially as it was purchased to match your jumpsuit. Please rest assured we would like to resolve this for you. If you no longer wish to keep the item, please contact our customer service team with your order details so we can assist you with a return and ensure this is resolved as quickly as possible.

Posted 4 months ago

“Lovely clothes good quality excellent delivery time”

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Posted 5 months ago

“Great choice and quality,love being able to get petite.”

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Posted 5 months ago

“I love this dress.”

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Posted 5 months ago

“Excellent servicio de entrega , súper rápido”

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Posted 5 months ago

“Phase eight online has such great variety and is easy to shop.”

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Posted 5 months ago

“Always pleased with the dresses I have bought from PE.”

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Posted 5 months ago

“Lovely quality clothes and a great service online”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,045 reviews