“I do go in their shop as well as buy on line. Staff in the shop are always very friendly and helpful. Returns for online purchase very easy when needed.”
Hi there,
Thanks for sharing your thoughts. We’re glad you liked the dress and the colours. If you’d like any help with our designs, please contact our customer care team with details and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi Rosemarie,
I’m really sorry the blouse felt so thin and see-through. That isn’t the experience we want you to have.
If you’d like help with alternatives or options (e.g., a layering suggestion or a different fabric), please contact our customer care team with your order number and any photos, and we’ll be happy to assist.
Kind regards,
Team Phase Eight
“Die Auswahl war sehr gut und die Preise direkt beim Hersteller waren im Vergleich zum Händler sehr gut. Die Qualität ist bezogen auf den Preis sehr gut und die Kleider sind in Natura genau so, wie auf den Bildern dargestellt. Die Stoffe sind von guter Qualität.”
Hi Helen,
I’m really sorry your order was cancelled and reimbursed without an explanation. That isn’t the experience we want.
Looking at your order, I can see that this was a stock issue, please contact our customer care team if you need further assistance.
Kind regards,
Team Phase Eight
Hi Carolyn,
I’m really sorry the dress bodice didn’t fit as you hoped. We want you to love how it looks and feels.
If you’d like help with finding a better-fitting style, please contact our customer care team and we’ll be happy to assist you.
Kind regards,
Team Phase Eight
Hi there,
I’m sorry to hear that your experience was only average this time. Thank you for taking the time to place your review as we value your opinion.
Kind regards,
Team Phase Eight
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